GB-Norwich: Income Analytics and Engagement service 2026
Flagship Housing Limited · awarded 27 April 2026 · delivered in East of England
£306k
Award value
£306,453
1
Supplier
Recorded as a large business
30 Apr 2028
Runs until
from 1 May 2026
Who
| Buyer | Flagship Housing Limited Norwich |
|---|---|
| Supplier |
Voicescape Limited |
| Category | services |
| Classification | Software package and information systems CPV 48000000 |
| Notice published | 7 July 2026 |
What it is for
Analytics tool and engagement platform to support income maximisation and operation efficiency for the Income Collection team. Contract value for the whole contract term £255,378 ex VAT £306,453.60 incl. VAT Additional information: Call-Off Contract for the G-Cloud 14 Framework Agreement (RM1557.14)
Read the original award notice on Contracts Finder →
Other contracts from this buyer
22 awards on file, worth £34.4m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 17 Oct 2025 | Energy Efficiency Retrofit Installation Contractors and Consultants and associated…East of England | Flagship Housing Limited | Cornerstone (East Anglia) Limited | £20.0m |
| 11 Sep 2025 | GB-Norwich: Meraki SD WANEast of England | Flagship Housing Limited | Digital Space Cloud Services Limited | £2.7m |
| 15 Oct 2025 | GB-Norwich: Energy Broker ServicesEast of England | Flagship Housing Limited | EDF Energy | £2.0m |
| 20 May 2025 | GB-Norwich: Major Programmes and Complex Programme DeliveryEast of England | Flagship Housing Limited | Deloitte LLP | £1.6m |
| 31 Oct 2025 | GB-Norwich: Asset and property management consultancy servicesSouth West | Flagship Housing Limited | Lumensol | £1.0m |
Everything Flagship Housing Limited has awarded →
Other contracts won by this supplier
23 awards on file, worth £4.2m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 20 Aug 2025 | GB-Milton Keynes: Provision of Caseload ManagerSouth East | Amplius Living | Voicescape Limited | £490k |
| 13 Mar 2024 | Rent Collection Automated EngagementYorkshire and the Humber | BERNESLAI HOMES LIMITED | VOICESCAPE LIMITED | £420k |
| 28 Mar 2025 | Customer Engagement SoftwareEngland | whg | Voicescape Limited | £411k |
| 13 Jul 2026 | Collections, Caseload Manager, and Paypoint Integration | ROOFTOP HOUSING GROUP LIMITED | VOICESCAPE LIMITED | £344k |
| 27 Apr 2026 | GB-Norwich: Income Analytics and Engagement service 2026East of England | Flagship Housing Limited | Voicescape Limited | £306k |