Future Contact Solution
HM Land Registry · awarded 8 June 2026
£2.4m
Award value
£2,361,949
1
Supplier
Size not recorded
14 Jun 2030
Runs until
from 15 Jun 2027
Who
| Buyer | HM Land Registry Swansea |
|---|---|
| Supplier |
Route 101 Limited |
| Category | services |
| Classification | IT services: consulting, software development, Internet and support CPV 72000000 |
| Notice published | 17 June 2026 |
What it is for
Contact Centre Technology. Inbound and outbound contact centre delivery and management including ongoing support and maintenance
Read the original award notice on Contracts Finder →
Other contracts from this buyer
129 awards on file, worth £277.2m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 13 Feb 2025 | Call-Off Contract for Workforce Solutions - Framework (RM6288) | HM Land Registry | Alexander Mann Solutions Ltd (AMS) | £70.2m |
| 2 Jun 2026 | Data Delivery Partner | HM Land Registry | Version 1 Solutions Ltd | £59.0m |
| 26 Nov 2025 | HMLR701060 - Technology Goods and Services ContractLondon | HM Land Registry | Specialist Computer Centres Plc | £40.0m |
| 19 Jun 2026 | Strategic Data Partner | HM Land Registry | CGI IT UK Limited | £14.1m |
| 14 Feb 2025 | Azure Cloud Services PlatformEngland | HM Land Registry | SPECIALIST COMPUTER CENTRES PLC | £12.4m |
Everything HM Land Registry has awarded →
Other contracts won by this supplier
6 awards on file, worth £270.2m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 7 May 2025 | DWP Digital Channels Contact Centre (DC3) | Department for Work and Pensions | Route 101 Limited | £265.3m |
| 8 Jun 2026 | Future Contact Solution | HM Land Registry | Route 101 Limited | £2.4m |
| 28 Nov 2025 | Awarded contract | Department for Education | Route 101 Limited | £1.5m |
| 9 Jun 2023 | Zendesk Licences and Consultancy | NHS England | Route 101 Limited | £834k |
| 15 Jul 2025 | CRM Software Subscriptions, User Support and Technical ServicesSouth West | The Planning Inspectorate | Route 101 Limited | £200k |