CRM Software Subscriptions, User Support and Technical Services
The Planning Inspectorate · awarded 15 July 2025 · delivered in South West
£200k
Award value
£200,241
1
Supplier
Recorded as a small or medium-sized business
18 Jul 2028
Runs until
from 19 Jul 2025
Who
| Buyer | The Planning Inspectorate BRISTOL |
|---|---|
| Supplier |
Route 101 Limited |
| Category | services |
| Classification | Contact management software package CPV 48333000 |
| Notice published | 14 August 2025 |
What it is for
G Cloud 14 Call-Off Contract awarded via Lot 2: Cloud Software and Lot 3: Cloud Support to enable and support the Buyer to use Zendesk Suite - Enterprise effectively for the purpose it intends, through the supply of relevant subscriptions, user support and, as required, associated professional services.
Read the original award notice on Contracts Finder →
Other contracts from this buyer
10 awards on file, worth £82.0m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 10 Jan 2025 | Digital & Data Partner | The Planning Inspectorate | Solirius Ltd | £60.0m |
| 15 May 2026 | Technology and associated servicesEngland | The Planning Inspectorate | XMA LIMITED | £10.0m |
| 23 Dec 2024 | Management Consultancy | The Planning Inspectorate | Newton Consulting Limited | £10.0m |
| 1 Aug 2023 | Cyber Security as a Service | The Planning Inspectorate | TMC3 LIMITED | £1.5m |
| 15 Jul 2025 | CRM Software Subscriptions, User Support and Technical ServicesSouth West | The Planning Inspectorate | Route 101 Limited | £200k |
Everything The Planning Inspectorate has awarded →
Other contracts won by this supplier
6 awards on file, worth £270.2m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 7 May 2025 | DWP Digital Channels Contact Centre (DC3) | Department for Work and Pensions | Route 101 Limited | £265.3m |
| 8 Jun 2026 | Future Contact Solution | HM Land Registry | Route 101 Limited | £2.4m |
| 28 Nov 2025 | Awarded contract | Department for Education | Route 101 Limited | £1.5m |
| 9 Jun 2023 | Zendesk Licences and Consultancy | NHS England | Route 101 Limited | £834k |
| 15 Jul 2025 | CRM Software Subscriptions, User Support and Technical ServicesSouth West | The Planning Inspectorate | Route 101 Limited | £200k |