Contact Centre Solution
Kirklees Council · awarded 30 November 2025 · delivered in Yorkshire and the Humber
£738k
Award value
£738,360
1
Supplier
Recorded as a small or medium-sized business
30 Nov 2028
Runs until
from 1 Dec 2025
Who
| Buyer | Kirklees Council HUDDERSFIELD |
|---|---|
| Supplier |
NETCALL UK LIMITED |
| Category | services |
| Classification | Contact management software package CPV 48333000 |
| Notice published | 13 January 2026 |
What it is for
To provide the council's contact centre telephony system CCS Back office Solutions Framework (RM6285) Lot 2 to Netcall Technology Limited.
Read the original award notice on Contracts Finder →
Other contracts from this buyer
756 awards on file, worth £691.2m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 15 May 2025 | Surfacing and Planing Works - Yorkshire Alliance ContractYorkshire and the Humber | Kirklees Council | Bethell Construction Limited +10 | £96.0m |
| 24 Apr 2026 | Our Cultural Heart Phase 2 - Main Works ContractYorkshire and the Humber | Kirklees Council | BAM Building and Infrastructure | £55.0m |
| 5 Mar 2025 | Managed Service Provider for Temporary StaffYorkshire and the Humber | Kirklees Council | Reed Specialist Recruitment | £52.0m |
| 22 Oct 2024 | Kirklees Integrated Community Equipment Service (KICES)Yorkshire and the Humber | Kirklees Council | Medequip Assistive Technology Ltd | £34.1m |
| 14 Jan 2026 | Main Construction Contract for the George Hotel Renovation WorksYorkshire and the Humber | Kirklees Council | GMI Construction Group Plc | £27.7m |
Everything Kirklees Council has awarded →
Other contracts won by this supplier
6 awards on file, worth £3.6m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 24 Oct 2024 | Lowcode and Tenant Hub Solution - call off from SBS10175 NHS Patient/Citizen…North East | NEWCASTLE CITY COUNCIL | NETCALL UK LIMITED | £1.0m |
| 8 Dec 2025 | Contract for The Provision of a CRM SolutionNorth East | Northumberland County Council | NETCALL UK LIMITED | £852k |
| 14 May 2025 | Patient/Citizen Communication & Engagement Solutions-NetcallEngland | TOGETHER HOUSING GROUP LIMITED | NETCALL UK LIMITED | £775k |
| 30 Nov 2025 | Contact Centre SolutionYorkshire and the Humber | Kirklees Council | NETCALL UK LIMITED | £738k |
| 11 Jul 2024 | Netcall Tenant HubNorth East | Newcastle City Council | NETCALL UK LIMITED | £124k |