Netcall Tenant Hub
Newcastle City Council · awarded 11 July 2024 · delivered in North East
£124k
Award value
£124,280
1
Supplier
Recorded as a large business
11 Jul 2025
Runs until
from 12 Jul 2024
Who
| Buyer | Newcastle City Council NEWCASTLE-UPON-TYNE |
|---|---|
| Supplier |
NETCALL UK LIMITED |
| Category | services |
| Classification | Office and computing machinery, equipment and supplies except furniture and software packages CPV 30000000 |
| Notice published | 11 July 2024 |
What it is for
Provision of Netcall Tenant Hub to support YHN Housing moving back in house. Tenant Hub from Netcall which is part of the low code solution that we already have procured. This solution will be used for contact management (CRM) within the contact centre and also within repairs service to manage repairs, voids and construction jobs
Read the original award notice on Contracts Finder →
Other contracts from this buyer
132 awards on file, worth £91.6m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 3 Sep 2024 | R+M Roofing | Newcastle City Council | GROUP TEGULA LIMITED +3 | £12.0m |
| 5 Nov 2024 | External Enforcement AgentsNorth East | NEWCASTLE CITY COUNCIL | Jacobs Enforcement Limited +1 | £10.0m |
| 14 May 2025 | HWRC ServicingNorth East | NEWCASTLE CITY COUNCIL | BIFFA WASTE SERVICES LIMITED | £8.8m |
| 1 Jul 2024 | Highway and Civil Materials Supply | Newcastle City Council | J T Dove Ltd +11 | £8.7m |
| 11 Oct 2024 | Pottery Bank Phase 1ANorth East | NEWCASTLE CITY COUNCIL | Keepmoat Homes Ltd | £8.5m |
Everything Newcastle City Council has awarded →
Other contracts won by this supplier
6 awards on file, worth £3.6m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 24 Oct 2024 | Lowcode and Tenant Hub Solution - call off from SBS10175 NHS Patient/Citizen…North East | NEWCASTLE CITY COUNCIL | NETCALL UK LIMITED | £1.0m |
| 8 Dec 2025 | Contract for The Provision of a CRM SolutionNorth East | Northumberland County Council | NETCALL UK LIMITED | £852k |
| 14 May 2025 | Patient/Citizen Communication & Engagement Solutions-NetcallEngland | TOGETHER HOUSING GROUP LIMITED | NETCALL UK LIMITED | £775k |
| 30 Nov 2025 | Contact Centre SolutionYorkshire and the Humber | Kirklees Council | NETCALL UK LIMITED | £738k |
| 11 Jul 2024 | Netcall Tenant HubNorth East | Newcastle City Council | NETCALL UK LIMITED | £124k |