Puzzel Platform
NHS England · awarded 25 April 2024
£127k
Award value
£126,705
1
Supplier
Recorded as a small or medium-sized business
30 Apr 2025
Runs until
from 1 May 2024
Who
| Buyer | NHS England Leeds |
|---|---|
| Supplier |
Puzzel Limited |
| Category | services |
| Classification | Information technology services CPV 72222300 |
| Notice published | 8 July 2024 |
What it is for
12 month continued service of the Customer Contact Centre telephony platform
Read the original award notice on Contracts Finder →
Other contracts from this buyer
1270 awards on file, worth £50.2bn.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 4 Mar 2026 | New Hospital Programme - Hospital 2.0 Alliance (H2A) FrameworkEngland | NHS England | Willmott Dixon Construction Limited +9 | £37.0bn |
| 24 Mar 2025 | NHS Framework Agreement for Branded Medicines - Proprietary Category TenderEast Midlands | NHS England | CSL Behring UK Ltd +71 | £1.2bn |
| 1 Jul 2025 | NHS Branded Medicines Tranche B - MAE & NOFE - 1 September 2025 | NHS England | Biogen +20 | £986.3m |
| 19 Dec 2024 | NHS Framework Agreement for Human Albumin & Normal and Anti-D ImmunoglobulinScotland | NHS England | CSL Behring UK Ltd +5 | £905.2m |
| 31 May 2024 | NHS Framework - Blood Disorders including Haemophilia A and B - July 2024East Midlands | NHS England | Pfizer Ltd +8 | £765.0m |
Everything NHS England has awarded →
Other contracts won by this supplier
6 awards on file, worth £4.1m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 28 Mar 2025 | Omnichannel Contact Centre SolutionEngland | Care Quality Commission | Puzzel Ltd | £2.3m |
| 29 Sep 2023 | Omnichannel Contact Centre Solution for BCP CouncilNorth East | Bournemouth Christchurch and Poole Council | Puzzel Limited | £813k |
| 27 Aug 2025 | Single Telephony Solution for Customer Contact Centre and National Service Desk | NHS England | Puzzel Ltd | £752k |
| 25 Apr 2024 | Puzzel Platform | NHS England | Puzzel Limited | £127k |
| 8 Nov 2024 | Customer experience platformEngland | The Royal Borough of Kingston upon Thames | Puzzel Limited | £84k |