Software Support of Liberty Converse Contact Portal and Contact Centres
NORTHERN LINCOLNSHIRE AND GOOLE NHS FOUNDATION TRUST CHARITABLE FUNDS AND OTHER RELATED CHARITIES · awarded 19 March 2025 · delivered in Yorkshire and the Humber
£381k
Award value
£380,724
1
Supplier
Recorded as a small or medium-sized business
1 Apr 2030
Runs until
from 2 Apr 2025
Who
| Buyer | NORTHERN LINCOLNSHIRE AND GOOLE NHS FOUNDATION TRUST CHARITABLE FUNDS AND OTHER RELATED CHARITIES Hull |
|---|---|
| Supplier |
Netcall Technology Ltd |
| Category | services |
| Classification | Software support services CPV 72261000 |
| Notice published | 25 March 2025 |
What it is for
Direct Award under Lot 1 of the Patient and Healthcare Communications and Related IT Services Framework Agreement (2020/S 145-358199). SolutionCare Software Support and Speech Recognition and Tuning for the Liberty Converse Contact Portal and Contact Centres. Contract term is 3 years with an option to extend until 01/04/2030.
Read the original award notice on Contracts Finder →
Other contracts from this buyer
2 awards on file, worth £58.4m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 4 Jun 2026 | Pathology Managed Service for Midlands & East 2 Network | NORTHERN LINCOLNSHIRE AND GOOLE NHS… | Roche Diagnostics Ltd | £58.0m |
| 19 Mar 2025 | Software Support of Liberty Converse Contact Portal and Contact CentresYorkshire and the Humber | NORTHERN LINCOLNSHIRE AND GOOLE NHS… | Netcall Technology Ltd | £381k |
Everything NORTHERN LINCOLNSHIRE AND GOOLE NHS FOUNDATION… has awarded →
Other contracts won by this supplier
37 awards on file, worth £17.0m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 8 Oct 2025 | Customer Engagement Platform and Contact Centre as a ServiceYorkshire and the Humber | North Yorkshire Council | Netcall Technology Limited | £7.5m |
| 14 Aug 2024 | Low Code Customer Experience Platform (Cloud Based) | EU SUPPLY LIMITED | Netcall Technology Limited | £2.5m |
| 1 Apr 2026 | Provision of Patient and Healthcare Comms and Related IT ServicesSouth East | WORTHING BOROUGH COUNCIL | Netcall Technology Limited | £697k |
| 17 Nov 2025 | GB-St Helens: Contract Award Notice - Netcall Contact Centre SoftwareNorth West | Torus62 Limited | Netcall Technology Limited | £621k |
| 19 Dec 2025 | Liberty Converse CX - Contact Centre Solution | Stroud District Council | Netcall Technology Limited | £604k |