GB-St Helens: Contract Award Notice - Netcall Contact Centre Software
Torus62 Limited · awarded 17 November 2025 · delivered in North West
£621k
Award value
£620,640
1
Supplier
Recorded as a large business
17 Nov 2029
Runs until
from 18 Nov 2025
Who
| Buyer | Torus62 Limited St Helens |
|---|---|
| Supplier |
Netcall Technology Limited |
| Category | goods |
| Classification | Software supply services CPV 72268000 |
| Notice published | 10 December 2025 |
What it is for
Call of contract via the NHS SBS Framework (Ref: SBS10175) for the provision of the Netcall Liberty Converse contact centre system to support customer communications, including telephony, digital channels, and workflow management.
Read the original award notice on Contracts Finder →
Other contracts from this buyer
50 awards on file, worth £355.0m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 15 Oct 2025 | Torus Contractors Framework - Lots 2 - 4North West | Torus62 Limited | P Casey & Co Limited +12 | £224.0m |
| 31 Jul 2025 | Torus Contractor Framework - Lot 1 - Retrofit WorksNorth West | Torus62 Limited | Housing Maintenance Solutions Limited +5 | £75.0m |
| 27 Nov 2025 | Provision of Insurance and related services to Torus62 Limited | Torus62 Limited | Arthur J. Gallagher Insurance Brokers… +1 | £14.0m |
| 9 Mar 2025 | GB-St Helens: Contract Award Notice - SoftCat Client AgreementNorth West | Torus62 Limited | Softcat | £6.0m |
| 10 Mar 2026 | GB-St.Helens: Contract Award Notice - Alertacall Housing ProactiveNorth West | Torus62 Limited | ALERTACALL | £5.8m |
Everything Torus62 Limited has awarded →
Other contracts won by this supplier
37 awards on file, worth £17.0m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 8 Oct 2025 | Customer Engagement Platform and Contact Centre as a ServiceYorkshire and the Humber | North Yorkshire Council | Netcall Technology Limited | £7.5m |
| 14 Aug 2024 | Low Code Customer Experience Platform (Cloud Based) | EU SUPPLY LIMITED | Netcall Technology Limited | £2.5m |
| 1 Apr 2026 | Provision of Patient and Healthcare Comms and Related IT ServicesSouth East | WORTHING BOROUGH COUNCIL | Netcall Technology Limited | £697k |
| 17 Nov 2025 | GB-St Helens: Contract Award Notice - Netcall Contact Centre SoftwareNorth West | Torus62 Limited | Netcall Technology Limited | £621k |
| 19 Dec 2025 | Liberty Converse CX - Contact Centre Solution | Stroud District Council | Netcall Technology Limited | £604k |