P253 - Contact Centre Transformation
Westminster City Council · awarded 7 February 2025 · delivered in London
£413k
Award value
£412,652
1
Supplier
Recorded as a large business
6 Feb 2029
Runs until
from 7 Feb 2025
Who
| Buyer | Westminster City Council London |
|---|---|
| Supplier |
TTEC Consulting (UK) Limited |
| Category | services |
| Classification | Call centre CPV 79512000 |
| Notice published | 17 February 2025 |
What it is for
To implement Microsoft Dynamics 365 Contact Centre Solution
Read the original award notice on Contracts Finder →
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136 awards on file, worth £642.3m.
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|---|---|---|---|---|
| 10 Jul 2025 | WCC/RBKC Homecare Multi Lot FrameworkLondon | Westminster City Council | Ashbourne Group Ltd +23 | £263.6m |
| 10 Jul 2025 | WCC/RBKC Homecare Multi Lot FrameworkLondon | Westminster City Council | Sage Care Limited | £263.6m |
| 3 Feb 2026 | Older People Day Opportunity ServicesLondon | Westminster City Council | Open Age +6 | £23.2m |
| 9 May 2025 | Westminster Advice Service PartnershipLondon | Westminster City Council | Westminster Citizens Advice Bureau +3 | £14.9m |
| 2 Jun 2025 | Church Street Site B and C Project Manager led Multidisciplinary TeamLondon | Westminster City Council | Arcadis Consulting (UK) Limited | £8.8m |
Everything Westminster City Council has awarded →
Other contracts won by this supplier
6 awards on file, worth £1.0m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 7 Feb 2025 | P253 - Contact Centre TransformationLondon | Westminster City Council | TTEC Consulting (UK) Limited | £413k |
| 30 Jun 2026 | Microsoft Dynamics 365 Contact Centre Telephony Programme ImplementationEast of England | SUFFOLK COUNTY COUNCIL | TTEC Consulting (UK) Limited | £230k |
| 11 Nov 2024 | GB-Norwich: Easy Access (Contact Centre)East of England | Flagship Housing Group | TTEC CONSULTING (UK) LIMITED | £204k |
| 4 Apr 2025 | Contact Centre SupportWest Midlands | COVENTRY CITY COUNCIL | TTEC Consulting (UK) Limited | £65k |
| 1 Mar 2026 | Microsoft Dynamics 365 Contact Centre Telephony ProgrammeEast of England | SUFFOLK COUNTY COUNCIL | TTEC Consulting (UK) Limited | £65k |