Microsoft Dynamics 365 Contact Centre Telephony Programme Implementation
SUFFOLK COUNTY COUNCIL · awarded 30 June 2026 · delivered in East of England
£230k
Award value
£230,160
1
Supplier
Recorded as a small or medium-sized business
30 Jun 2029
Runs until
from 1 Jul 2026
Who
| Buyer | SUFFOLK COUNTY COUNCIL IPSWICH |
|---|---|
| Supplier |
TTEC Consulting (UK) Limited |
| Category | services |
| Classification | IT services: consulting, software development, Internet and support CPV 72000000 |
| Notice published | 2 July 2026 |
What it is for
Previously awarded. Published here for transparency purposes. Awarded Call-Off Contract for the G-Cloud 14 Framework Agreement (RM1557.14), for the implementation of Microsoft telephony software; Copilot Studio, Teams, Dynamics 365 Contact Centre and Customer Service.
Read the original award notice on Contracts Finder →
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| 1 Jun 2025 | HealthTrust Europe HTE-011233. ESEE ICT 2024 Provision of OEM Hardware & SoftwareEast of England | SUFFOLK COUNTY COUNCIL | Dell Corporation Limited | £3.0m |
Everything SUFFOLK COUNTY COUNCIL has awarded →
Other contracts won by this supplier
6 awards on file, worth £1.0m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 7 Feb 2025 | P253 - Contact Centre TransformationLondon | Westminster City Council | TTEC Consulting (UK) Limited | £413k |
| 30 Jun 2026 | Microsoft Dynamics 365 Contact Centre Telephony Programme ImplementationEast of England | SUFFOLK COUNTY COUNCIL | TTEC Consulting (UK) Limited | £230k |
| 11 Nov 2024 | GB-Norwich: Easy Access (Contact Centre)East of England | Flagship Housing Group | TTEC CONSULTING (UK) LIMITED | £204k |
| 4 Apr 2025 | Contact Centre SupportWest Midlands | COVENTRY CITY COUNCIL | TTEC Consulting (UK) Limited | £65k |
| 1 Mar 2026 | Microsoft Dynamics 365 Contact Centre Telephony ProgrammeEast of England | SUFFOLK COUNTY COUNCIL | TTEC Consulting (UK) Limited | £65k |