Award Notice - Contact centre services
Companies House · awarded 21 July 2025
£23.8m
Award value
£23,831,000
1
Supplier
Recorded as a large business
17 Nov 2028
Runs until
from 17 Jul 2025
Who
| Buyer | Companies House CARDIFF |
|---|---|
| Supplier |
Serco Limited |
| Category | services |
| Classification | Administration services CPV 75100000 |
| Notice published | 27 February 2026 |
What it is for
Companies House has awarded a contract for contact centre services via a further competition against framework RM6181 Lot 1.
Read the original award notice on Contracts Finder →
Other contracts from this buyer
134 awards on file, worth £186.4m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 7 May 2025 | Provision of Interim Recruitment and Contingent Labour Services | Companies House | Alexander Mann Solutions | £72.0m |
| 21 Jul 2025 | Award Notice - Contact centre services | Companies House | Serco Limited | £23.8m |
| 21 Jul 2025 | Award Notice - Contact centre services | Companies House | Serco Limited | £23.8m |
| 23 May 2025 | Provision of Outbound Print Hybrid MailWales | Companies House | APS Group | £9.9m |
| 23 May 2025 | Provision of Outbound Print Hybrid MailWales | Companies House | APS Group | £9.9m |
Everything Companies House has awarded →
Other contracts won by this supplier
28 awards on file, worth £23.9bn.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 6 Jul 2022 | Total Facilities Management 2022 Framework | NHS London Procurement Partnership (Hosted by… | Bouygues E&S Solutions Limited +17 | £5.8bn |
| 30 Jul 2021 | Contact Centres and Business Services | Crown Commercial Service | NCO EUROPE LIMITED +17 | £3.5bn |
| 19 Sep 2023 | Functional Assessment Service (FAS) 2024 [modification of contract only] | Department For Work and Pensions | MAXIMUS UK SERVICES LIMITED +3 | £2.8bn |
| 19 Sep 2023 | Functional Assessment Service (FAS) 2024 [modification of contract only] | Department For Work and Pensions | MAXIMUS UK SERVICES LIMITED +3 | £2.8bn |
| 26 Apr 2021 | Restart SchemeNorth East | Department for Work and Pensions | Serco Ltd +7 | £2.6bn |