Contract Award for Freshworks ITSM Software
Royal Borough of Kensington and Chelsea · awarded 24 November 2025
£340k
Award value
£340,000
1
Supplier
Recorded as a large business
1 Jan 2030
Runs until
from 1 Jan 2026
Who
| Buyer | Royal Borough of Kensington and Chelsea London |
|---|---|
| Supplier |
Freshworks Inc |
| Category | goods |
| Classification | Software package and information systems CPV 48000000 |
| Notice published | 26 January 2026 |
What it is for
The provision of ITSM Software
Read the original award notice on Contracts Finder →
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| 31 Oct 2025 | Contract Award - Asbestos Removal Works through the South East Consortium's (SEC)…London | Royal Borough of Kensington and Chelsea | CABLESHEER LIMITED | £1.0m |
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Everything Royal Borough of Kensington and Chelsea has awarded →
Other contracts won by this supplier
33 awards on file, worth £5.6m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 31 Mar 2026 | PAHT - ITSM Software Project | The Princess Alexandra Hospital NHS Trust | Freshworks Inc. | £574k |
| 4 Dec 2025 | Service Management Tool - Support HubsEngland | British Transport Police | Freshworks Inc | £479k |
| 30 Mar 2026 | Workforce, Training and Education IT Service DeskEngland | NHS England | Freshworks Inc. | £371k |
| 28 Nov 2024 | Provision of an IT Service Management ITSM | Cabinet Office | Freshworks Inc. | £361k |
| 24 Nov 2025 | Contract Award for Freshworks ITSM Software | Royal Borough of Kensington and Chelsea | Freshworks Inc | £340k |