Freshservice Subscription
Ipswich Borough Council · awarded 3 August 2025 · delivered in East of England
£36k
Award value
£36,020
1
Supplier
Recorded as a large business
11 Aug 2028
Runs until
from 11 Aug 2025
Who
| Buyer | Ipswich Borough Council IPSWICH |
|---|---|
| Supplier |
Freshworks Inc |
| Category | services |
| Classification | Information systems and servers CPV 48800000 |
| Notice published | 12 December 2025 |
What it is for
Service Desk platform for users to raise and monitor request forms.
Read the original award notice on Contracts Finder →
Other contracts from this buyer
133 awards on file, worth £41.3m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 12 Jul 2024 | Natural Gas, Air Source Heat Pump Servicing, Maintenance, Repairs and Breakdowns - AWARDEast of England | Ipswich Borough Council | Aaron Services Limited +1 | £6.6m |
| 28 Dec 2025 | Passive fire protection works (Group 3)East of England | Ipswich Borough Council | Mulalley & Co Ltd | £5.0m |
| 16 Jun 2026 | Western Gateway re-development consultancyEast of England | Ipswich Borough Council | Drees and Sommer UK Ltd | £3.2m |
| 4 Feb 2025 | Front of house refurbishment - Ipswich Regent Theatre - AWARDEast of England | Ipswich Borough Council | Mixbrow Construction | £3.0m |
| 5 Aug 2025 | Fire Safety remediation works (Group 2)East of England | Ipswich Borough Council | Mulalley & Co Ltd | £2.6m |
Everything Ipswich Borough Council has awarded →
Other contracts won by this supplier
33 awards on file, worth £5.6m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 31 Mar 2026 | PAHT - ITSM Software Project | The Princess Alexandra Hospital NHS Trust | Freshworks Inc. | £574k |
| 4 Dec 2025 | Service Management Tool - Support HubsEngland | British Transport Police | Freshworks Inc | £479k |
| 30 Mar 2026 | Workforce, Training and Education IT Service DeskEngland | NHS England | Freshworks Inc. | £371k |
| 28 Nov 2024 | Provision of an IT Service Management ITSM | Cabinet Office | Freshworks Inc. | £361k |
| 24 Nov 2025 | Contract Award for Freshworks ITSM Software | Royal Borough of Kensington and Chelsea | Freshworks Inc | £340k |