Automated Switchboard & Voicemail Services Renewal
York and North Yorkshire Combined Authority acting on behalf of itself and the Chief Constable of North Yorkshire Police · awarded 28 July 2025
£36k
Award value
£36,450
1
Supplier
Recorded as a large business
4 Dec 2026
Runs until
from 5 Dec 2025
Who
| Buyer | York and North Yorkshire Combined Authority acting on behalf of itself and the Chief Constable of North Yorkshire Police Northallerton |
|---|---|
| Supplier |
NETCALL TECHNOLOGY LIMITED |
| Category | services |
| Classification | Software package and information systems CPV 48000000 |
| Notice published | 13 October 2025 |
What it is for
To cover the next 12 months whilst decisions on pending changes within the organisation are being planned. NYP already acquire this product from Netcall, which is integrated in BAU.
Read the original award notice on Contracts Finder →
Other contracts from this buyer
77 awards on file, worth £16.3m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 12 Jun 2024 | Operational Uplift Refresh of ICT Devices | York and North Yorkshire Combined Authority… | INSIGHT DIRECT (GB) LIMITED | £1.5m |
| 8 Jan 2025 | SUPPLY OF MAINS GASYorkshire and the Humber | York and North Yorkshire Combined Authority… | KENT COUNTY COUNCIL | £1.2m |
| 20 Dec 2024 | VDI VMWare Licencing Agreement | York and North Yorkshire Combined Authority… | BLUELIGHT COMMERCIAL LIMITED | £1.0m |
| 17 Oct 2024 | Hardware Refresh - SwitchesYorkshire and the Humber | York and North Yorkshire Combined Authority… | INSIGHT DIRECT (UK) LTD | £966k |
| 2 Jan 2025 | PURCHASE OF 12 AUDI VEHCILESYorkshire and the Humber | York and North Yorkshire Combined Authority… | VOLKSWAGEN GROUP UNITED KINGDOM LIMITED | £844k |
Everything York and North Yorkshire Combined Authority… has awarded →
Other contracts won by this supplier
37 awards on file, worth £17.0m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 8 Oct 2025 | Customer Engagement Platform and Contact Centre as a ServiceYorkshire and the Humber | North Yorkshire Council | Netcall Technology Limited | £7.5m |
| 14 Aug 2024 | Low Code Customer Experience Platform (Cloud Based) | EU SUPPLY LIMITED | Netcall Technology Limited | £2.5m |
| 1 Apr 2026 | Provision of Patient and Healthcare Comms and Related IT ServicesSouth East | WORTHING BOROUGH COUNCIL | Netcall Technology Limited | £697k |
| 17 Nov 2025 | GB-St Helens: Contract Award Notice - Netcall Contact Centre SoftwareNorth West | Torus62 Limited | Netcall Technology Limited | £621k |
| 19 Dec 2025 | Liberty Converse CX - Contact Centre Solution | Stroud District Council | Netcall Technology Limited | £604k |