Service Now Managed Services
CPS · awarded 24 May 2024
£357k
Award value
£357,057
1
Supplier
Recorded as a large business
11 Jun 2026
Runs until
from 12 Jun 2024
Who
| Buyer | CPS London, |
|---|---|
| Supplier |
Flyform Ltd |
| Category | goods |
| Classification | Software package and information systems CPV 48000000 |
| Notice published | 2 August 2024 |
What it is for
Service Now is the business-critical primary IT Service Management platform for CPS, Service Now is split into two contracts, one contract for the licensing, with the other contract being for Managed Service and Development. The current G-Cloud 12 contract for Managed Service and Development began on 01/04/2021 for an initial two-year contract. The current environment comes to an end in May 2024 following the extension option being triggered in 2023. Service Now is a business-critical service, and therefore it is essential it is re-procured. Indicative Contract duration is 2 years.
Read the original award notice on Contracts Finder →
Other contracts from this buyer
110 awards on file, worth £247.4m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 26 Nov 2024 | Digital Jury Bundles (Pilot / Implementation) - Hardware | CPS | Jigsaw Systems Limited | £79.1m |
| 30 Oct 2024 | Application, Database and Infrastructure Management ServiceLondon | CPS | CGI IT UK Limited | £55.0m |
| 1 Oct 2025 | Microsoft 365 Enterprise Agreement and Co Pilot Licences | CPS | Trustmarque Solutions Ltd | £19.6m |
| 11 Mar 2025 | PR 2023 151 Provision of End User Devices and Supporting Services | CPS | Bechtle Limited | £15.0m |
| 2 Oct 2024 | Provision of Security Operations CentreLondon | CPS | Softcat | £9.6m |
Other contracts won by this supplier
5 awards on file, worth £713k.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 24 May 2024 | Service Now Managed Services | CPS | Flyform Ltd | £357k |
| 1 Jul 2025 | ServiceNow LicensesSouth East | The Pensions Regulator | FlyForm | £192k |
| 14 Mar 2025 | ServiceNow User Interface (UI) and User Experience (UX) Design Standards | Defence Science and Technology Laboratory | Flyform | £80k |
| 10 Mar 2025 | CPT_25_19 - ServiceNow enhanced support 01.04.25 - 30.06.25 | National Audit Office | FlyForm Ltd | £43k |
| 22 Apr 2026 | DSTL Service Strategy and Assurance | Defence Science and Technology Laboratory | Flyform Limited | £42k |