Norfolk and Suffolk Victim Care Service

The Police and Crime Commissioner for Suffolk · awarded 2 June 2025 · delivered in East of England

Who

Buyer	The Police and Crime Commissioner for Suffolk Ipswich
Supplier	Catch22
Category	services
Classification	Health and social work services CPV 85000000
Notice published	15 August 2025

What it is for

The commissioned service will deliver a comprehensive, cross-regional victim support programme across Norfolk and Suffolk: an integrated victim support model, encompassing assessment, intervention, and referral pathways. Key service features include: Holistic Victim Assessment & Support: a streamlined approach to identifying victim needs and delivering appropriate support or onward referrals; Inclusive Service Delivery: full accessibility for individuals with protected characteristics, ensuring compliance with equality and diversity standards; Tailored Interventions: A diverse portfolio of support options designed to meet the varied and complex needs of victims across crime types. The contract does not include provision for standard-risk Domestic Abuse support, which will be commissioned separately. The initial contract will be awarded for three (3) years, with the option to extend for up to two (2) additional years (via 1+1 extension), subject to satisfactory performance.

Read the original award notice on Contracts Finder →

Other contracts from this buyer

1 award on file, worth £2.6m.

Everything The Police and Crime Commissioner for Suffolk has awarded →

Other contracts won by this supplier

3 awards on file, worth £5.9m.

Everything Catch22 has won →