BSMHFT Netcall Contact Centre
University Hospitals Birmingham NHS Foundation Trust · awarded 7 July 2025 · delivered in West Midlands
£200k
Award value
£200,034
1
Supplier
Recorded as a small or medium-sized business
31 Mar 2028
Runs until
from 1 Apr 2025
Who
| Buyer | University Hospitals Birmingham NHS Foundation Trust Birmingham |
|---|---|
| Supplier |
NETCALL TECHNOLOGY LIMITED |
| Category | services |
| Classification | IT software package CPV 48517000 |
| Notice published | 12 August 2025 |
What it is for
Hosted Service (inc Support and Maintenance Services and Managed Services)
Read the original award notice on Contracts Finder →
Other contracts from this buyer
158 awards on file, worth £49.2m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 21 Jul 2025 | RAAC Roof Replacement Radiotherapy and Bunker 6/7 Refurbishment | University Hospitals Birmingham NHS… | VINCI BUILDING LIMITED | £7.1m |
| 17 Apr 2024 | UHB Managed Print Phase 2West Midlands | University Hospitals Birmingham NHS… | Apogee Corporation Ltd | £6.6m |
| 31 Jan 2024 | EPR Infrastructure Platform Managed ServiceWest Midlands | University Hospitals Birmingham NHS… | Proact IT UK Ltd | £5.5m |
| 15 May 2025 | BSMHFT Shared Care RecordWest Midlands | University Hospitals Birmingham NHS… | InterSystems Corporation (UK) | £1.7m |
| 18 Sep 2024 | ROH Telephony Replacement Managed ServiceWest Midlands | University Hospitals Birmingham NHS… | UNIFY HOLDING UK 1 LIMITED | £1.5m |
Everything University Hospitals Birmingham NHS Foundation… has awarded →
Other contracts won by this supplier
37 awards on file, worth £17.0m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 8 Oct 2025 | Customer Engagement Platform and Contact Centre as a ServiceYorkshire and the Humber | North Yorkshire Council | Netcall Technology Limited | £7.5m |
| 14 Aug 2024 | Low Code Customer Experience Platform (Cloud Based) | EU SUPPLY LIMITED | Netcall Technology Limited | £2.5m |
| 1 Apr 2026 | Provision of Patient and Healthcare Comms and Related IT ServicesSouth East | WORTHING BOROUGH COUNCIL | Netcall Technology Limited | £697k |
| 17 Nov 2025 | GB-St Helens: Contract Award Notice - Netcall Contact Centre SoftwareNorth West | Torus62 Limited | Netcall Technology Limited | £621k |
| 19 Dec 2025 | Liberty Converse CX - Contact Centre Solution | Stroud District Council | Netcall Technology Limited | £604k |