AI Virtual Agent for Broadland District Council
Suffolk Coastal District Council and Waveney District Council · awarded 30 July 2025 · delivered in East of England
£67k
Award value
£66,664
1
Supplier
Recorded as a small or medium-sized business
31 Jul 2026
Runs until
from 1 Aug 2025
Who
| Buyer | Suffolk Coastal District Council and Waveney District Council WOODBRIDGE |
|---|---|
| Supplier |
ICS AI ltd |
| Category | services |
| Classification | Software package and information systems CPV 48000000 |
| Notice published | 31 July 2025 |
What it is for
This is a Contract Award Notice on behalf of Broadland District Council Additional information: Contract awarded via CCS G-Cloud 14 Framework
Read the original award notice on Contracts Finder →
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106 awards on file, worth £38.2m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 16 Jan 2026 | Warm Homes Wave 3 Property UpgradesEast of England | Suffolk Coastal District Council and Waveney… | BELL GROUP UK LIMITED | £10.0m |
| 3 Oct 2025 | Bulk Fuel Supplier for Couth Norfolk Council - HVOEast of England | Suffolk Coastal District Council and Waveney… | New Era Fuels Ltd t/a New Era Energy | £2.6m |
| 9 Apr 2026 | Roundwell Park Traveller Site RefubishmentEast of England | Suffolk Coastal District Council and Waveney… | TGA Alliance Ltd | £2.1m |
| 31 May 2026 | HVO FuelEast of England | Suffolk Coastal District Council and Waveney… | Certas Energy UK Limited | £1.6m |
| 25 Apr 2025 | HVO FuelEast of England | Suffolk Coastal District Council and Waveney… | Certas Energy | £1.6m |
Everything Suffolk Coastal District Council and Waveney… has awarded →
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11 awards on file, worth £2.9m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 7 Sep 2024 | RES/IT - Intelligent IVR Solution Citizens Service Centre (Channel Shift project) | Bristol City Council | ICS.AI Limited | £920k |
| 1 Sep 2025 | Customer Services AI softwareEast of England | Ipswich Borough Council | ICS AI Ltd | £541k |
| 17 May 2024 | CPU 7086England | Nottingham City Council | ICS.AI | £312k |
| 1 Jul 2026 | Staff Artificial Intelligence Solution Implementation - SMART Staff CopilotSouth West | BOURNEMOUTH UNIVERSITY | ICS.AI Limited | £280k |
| 11 Jun 2025 | FLEX AI Student Services Assistant (Chatbot) via GCloud 14East Midlands | NOTTINGHAM TRENT UNIVERSITY | ICS.AI | £268k |