Fresh Service
Independent Office for Police Conduct · awarded 10 October 2023 · delivered in North West
£200k
Award value
£199,908
1
Supplier
Recorded as a small or medium-sized business
17 Oct 2027
Runs until
from 17 Oct 2023
Who
| Buyer | Independent Office for Police Conduct LONDON |
|---|---|
| Supplier |
Freshworks Inc. |
| Category | services |
| Classification | Internet or intranet client application development services CPV 72421000 |
| Notice published | 7 July 2025 |
What it is for
Subscription for Freshservice ITSM Service Desk: Employee Engagement Suite 3 Year contract. 83x Freshservice- Enterprise Annual @ £51/agent/month 1200x Freshservice- SaaS management add-on @£0.8/month 6x Freshservice- 500 Asset Pack V3 @60/month.
Read the original award notice on Contracts Finder →
Other contracts from this buyer
19 awards on file, worth £9.3m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 27 Apr 2022 | Infrastructure Management and Transformation ServicesNorth West | Independent Office for Police Conduct | CoreAzure Limited | £2.5m |
| 27 Apr 2022 | MS Azure Cloud PlatformNorth West | Independent Office for Police Conduct | CoreAzure Limited | £1.7m |
| 29 Apr 2025 | Unity VoiceNorth West | Independent Office for Police Conduct | Redcentric Solutions Limited | £903k |
| 17 Jul 2024 | Data integration and automation servicesNorth West | Independent Office For Police Conduct | Business Thinking Limited (t/a… | £900k |
| 15 Mar 2023 | HR and Payroll SolutionNorth West | Independent Office for Police Conduct | Zellis UK Limited | £788k |
Everything Independent Office for Police Conduct has awarded →
Other contracts won by this supplier
33 awards on file, worth £5.6m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 31 Mar 2026 | PAHT - ITSM Software Project | The Princess Alexandra Hospital NHS Trust | Freshworks Inc. | £574k |
| 4 Dec 2025 | Service Management Tool - Support HubsEngland | British Transport Police | Freshworks Inc | £479k |
| 30 Mar 2026 | Workforce, Training and Education IT Service DeskEngland | NHS England | Freshworks Inc. | £371k |
| 28 Nov 2024 | Provision of an IT Service Management ITSM | Cabinet Office | Freshworks Inc. | £361k |
| 24 Nov 2025 | Contract Award for Freshworks ITSM Software | Royal Borough of Kensington and Chelsea | Freshworks Inc | £340k |