Contact Centre - Maintenance and Support
Lincolnshire Community Health Services NHS Trust · awarded 24 March 2025 · delivered in East Midlands
£28k
Award value
£28,030
1
Supplier
Recorded as a small or medium-sized business
24 Sep 2026
Runs until
from 25 Sep 2025
Who
| Buyer | Lincolnshire Community Health Services NHS Trust Lincoln, |
|---|---|
| Supplier |
NETCALL TECHNOLOGY LIMITED |
| Category | services |
| Classification | IT services: consulting, software development, Internet and support CPV 72000000 |
| Notice published | 26 March 2025 |
What it is for
The Contracting Authority has a requirement for maintenance and support services on its contact centre environment. This contract is for 12 months with no extensions and the full contract value is detailed in this notice. This is a call-off contract awarded via the NHS Commercial Solutions Patient Healthcare Communications and Related Services Framework.
Read the original award notice on Contracts Finder →
Other contracts from this buyer
34 awards on file, worth £17.7m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 20 Mar 2025 | Lincolnshire Community Health Services NHS Trust Electronic Patient Records System… | Lincolnshire Community Health Services NHS… | TPP | £7.2m |
| 24 Jul 2026 | Transitional Care Beds - Lincolnshire | Lincolnshire Community Health Services NHS… | Care For Your life Ltd +1 | £5.3m |
| 20 Jan 2025 | Patient Handling Equipment (Maintenance Services) (LOLER) | Lincolnshire Community Health Services NHS… | Essential Healthcare Solutions (UK)… | £500k |
| 1 Oct 2024 | Grounds and Gardens including Gritting and Snow ClearanceEast Midlands | Lincolnshire Community Health Services NHS… | Malc Firth Landscapes Limited | £400k |
| 1 Oct 2024 | Grounds and Gardens including Gritting and Snow ClearanceEast Midlands | Lincolnshire Community Health Services NHS… | Malc Firth Landscapes Limited | £400k |
Everything Lincolnshire Community Health Services NHS Trust has awarded →
Other contracts won by this supplier
37 awards on file, worth £17.0m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 8 Oct 2025 | Customer Engagement Platform and Contact Centre as a ServiceYorkshire and the Humber | North Yorkshire Council | Netcall Technology Limited | £7.5m |
| 14 Aug 2024 | Low Code Customer Experience Platform (Cloud Based) | EU SUPPLY LIMITED | Netcall Technology Limited | £2.5m |
| 1 Apr 2026 | Provision of Patient and Healthcare Comms and Related IT ServicesSouth East | WORTHING BOROUGH COUNCIL | Netcall Technology Limited | £697k |
| 17 Nov 2025 | GB-St Helens: Contract Award Notice - Netcall Contact Centre SoftwareNorth West | Torus62 Limited | Netcall Technology Limited | £621k |
| 19 Dec 2025 | Liberty Converse CX - Contact Centre Solution | Stroud District Council | Netcall Technology Limited | £604k |