IT Service Management Software
South Tyneside Council · awarded 10 June 2024 · delivered in North East
£194k
Award value
£193,560
1
Supplier
Recorded as a large business
9 Jun 2027
Runs until
from 10 Jun 2024
Who
| Buyer | South Tyneside Council SOUTH SHIELDS |
|---|---|
| Supplier |
Freshworks Inc |
| Category | goods |
| Classification | Software package and information systems CPV 48000000 |
| Notice published | 6 March 2025 |
What it is for
Service Management Software - Freshservice Pro, Unlimited asset pack, onboarding package
Read the original award notice on Contracts Finder →
Other contracts from this buyer
197 awards on file, worth £156.8m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 28 Apr 2025 | AGENCY STAFFNorth East | South Tyneside Council | Comensura Ltd | £47.5m |
| 29 Nov 2024 | Independent Supported Living Services Concorde WayNorth East | South Tyneside Council | Lifeways Community Care Ltd | £10.6m |
| 10 Sep 2025 | Car leaseNorth East | South Tyneside Council | NHS Fleet Solutions c/o Northumbria… | £7.2m |
| 10 Dec 2024 | Middlefields MasterplanNorth East | South Tyneside Council | Hall Construction Services Ltd | £6.6m |
| 1 Aug 2024 | Independent Supported Living Services Woodside, Jarrow SchemeNorth East | South Tyneside Council | Creative Support Ltd | £5.5m |
Everything South Tyneside Council has awarded →
Other contracts won by this supplier
33 awards on file, worth £5.6m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 31 Mar 2026 | PAHT - ITSM Software Project | The Princess Alexandra Hospital NHS Trust | Freshworks Inc. | £574k |
| 4 Dec 2025 | Service Management Tool - Support HubsEngland | British Transport Police | Freshworks Inc | £479k |
| 30 Mar 2026 | Workforce, Training and Education IT Service DeskEngland | NHS England | Freshworks Inc. | £371k |
| 28 Nov 2024 | Provision of an IT Service Management ITSM | Cabinet Office | Freshworks Inc. | £361k |
| 24 Nov 2025 | Contract Award for Freshworks ITSM Software | Royal Borough of Kensington and Chelsea | Freshworks Inc | £340k |