EMSS Service Desk System
Leicestershire County Council · awarded 27 January 2025 · delivered in England
£320k
Award value
£319,824
1
Supplier
Recorded as a large business
11 Feb 2028
Runs until
from 12 Feb 2025
Who
| Buyer | Leicestershire County Council Leicester |
|---|---|
| Supplier |
Freshworks Inc |
| Category | services |
| Classification | Software package and information systems CPV 48000000 |
| Notice published | 27 January 2025 |
What it is for
Procurement of EMSS Service Desk System through G-cloud 14 call off, 3 years with 1 year optional extension.
Read the original award notice on Contracts Finder →
Other contracts from this buyer
1007 awards on file, worth £581.5m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 27 Jan 2025 | Lot 52 - Bunkered Fuel and Associated ServicesEngland | Leicestershire County Council | BWOC | £111.8m |
| 27 Aug 2025 | Minor Works Framework: Construction 2024North East | Leicestershire County Council | 7 FORMATION LIMITED +6 | £50.0m |
| 7 Jul 2025 | Major Route Network A511 Corridor - Main ContractorEngland | Leicestershire County Council | Taylor Woodrow Infrastructure Limited | £38.8m |
| 4 Feb 2025 | Leicestershire County Council Facilities Management | Leicestershire County Council | Enva England limited +3 | £35.0m |
| 7 Jul 2025 | Major Route Network A511 Corridor - Main ContractorNorth East | Leicestershire County Council | Taylor Woodrow Infrastructure Limited | £32.4m |
Everything Leicestershire County Council has awarded →
Other contracts won by this supplier
33 awards on file, worth £5.6m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 31 Mar 2026 | PAHT - ITSM Software Project | The Princess Alexandra Hospital NHS Trust | Freshworks Inc. | £574k |
| 4 Dec 2025 | Service Management Tool - Support HubsEngland | British Transport Police | Freshworks Inc | £479k |
| 30 Mar 2026 | Workforce, Training and Education IT Service DeskEngland | NHS England | Freshworks Inc. | £371k |
| 28 Nov 2024 | Provision of an IT Service Management ITSM | Cabinet Office | Freshworks Inc. | £361k |
| 24 Nov 2025 | Contract Award for Freshworks ITSM Software | Royal Borough of Kensington and Chelsea | Freshworks Inc | £340k |