Provision of a Face to Face Offline Channel Shift Service
Government Digital Service · awarded 25 July 2023
£19.0m
Award value
£19,000,000
1
Supplier
Recorded as a large business
25 Jul 2026
Runs until
from 25 Jul 2023
Who
| Buyer | Government Digital Service London |
|---|---|
| Supplier |
post office limited |
| Category | services |
| Classification | Post office counter services CPV 64114000 |
| Notice published | 29 January 2025 |
What it is for
Front Office Counters Service (FOCS) Access a range of front office counter services at post office outlets throughout the UK on behalf of central government. This will give the general public access to services such as passport applications and driving licence submissions and renewals.
Read the original award notice on Contracts Finder →
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42 awards on file, worth £431.3m.
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|---|---|---|---|---|
| 17 Jan 2025 | WP2248.1 & WP2248.2 SMS Provider(s) for GOV.UK Notify | Government Digital Service | Firetext Communications Ltd | £98.2m |
| 17 Jan 2025 | WP2248.1 & WP2248.2 SMS Provider(s) for GOV.UK Notify | Government Digital Service | MMGRP Limited | £98.2m |
| 22 Oct 2025 | WP2275 Extended Talent & Services - Contingent Workforce Neutral Vendor | GOVERNMENT DIGITAL SERVICE | Sanderson Government and Defence Limited | £97.0m |
| 1 Aug 2024 | WP2192 Capability Delivery PartnerLondon | Government Digital Service | Deloitte | £44.0m |
| 22 Jul 2024 | Mobile Application Delivery Partner | Government Digital Service | Deloitte LLP | £42.0m |
Everything Government Digital Service has awarded →
Other contracts won by this supplier
10 awards on file, worth £94.3m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 15 Dec 2023 | Provision of Front Office Counter Service - PS/23/205 | DVLA - Driver & Vehicle Licensing Agency | Post Office Ltd | £39.1m |
| 15 Dec 2023 | Provision of Front Office Counter Service - PS/23/205 | DVLA - Driver & Vehicle Licensing Agency | Post Office Ltd | £26.8m |
| 25 Jul 2023 | Provision of a Face to Face Offline Channel Shift Service | Government Digital Service | post office limited | £19.0m |
| 14 Jun 2024 | Front Office Counter Services | Security Industry Authority | POST OFFICE LTD | £4.2m |
| 5 Dec 2024 | Disclosure Agreement for HCRS | Department for Business and Trade | Post Office Limited | £3.6m |