His Majesty's Courts and Tribunals Contact Center as a Service
Ministry of Justice · awarded 31 October 2024
£11.4m
Award value
£11,385,632
1
Supplier
Recorded as a small or medium-sized business
30 Oct 2027
Runs until
from 31 Oct 2024
Who
| Buyer | Ministry of Justice London |
|---|---|
| Supplier |
Kerv Experience Limited |
| Category | services |
| Classification | Telecommunications services CPV 64200000 |
| Notice published | 18 November 2024 |
What it is for
A Contact Centre as a Service (CCaaS) solution for use within the Courts and Tribunals Service Centres.
Read the original award notice on Contracts Finder →
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|---|---|---|---|---|
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Everything Ministry of Justice has awarded →
Other contracts won by this supplier
3 awards on file, worth £12.7m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 31 Oct 2024 | His Majesty's Courts and Tribunals Contact Center as a Service | Ministry of Justice | Kerv Experience Limited | £11.4m |
| 11 Dec 2024 | Customer Contact Centre Cloud PlatformEngland | London Borough of Enfield | Kerv Experience Limited | £1.1m |
| 10 May 2024 | Contact Centre SoftwareEngland | West Lindsey District Council | Kerv Experience | £235k |