Provision of Service Desk Digital Solutions
Suffolk County Council · awarded 28 August 2024 · delivered in East of England
£250k
Award value
£250,000
1
Supplier
Recorded as a small or medium-sized business
20 Sep 2028
Runs until
from 20 Sep 2024
Who
| Buyer | Suffolk County Council IPSWICH |
|---|---|
| Supplier |
Freshworks Inc. |
| Category | services |
| Classification | IT services: consulting, software development, Internet and support CPV 72000000 |
| Notice published | 3 September 2024 |
What it is for
Contract previously awarded. Published here for transparency purposes. G-Cloud 13 call off contract for Provision of Service Desk Digital Solutions
Read the original award notice on Contracts Finder →
Other contracts from this buyer
143 awards on file, worth £115.8m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 23 Oct 2024 | Integrated Sexual Health Services - AWARDEast of England | SUFFOLK COUNTY COUNCIL | Provide | £45.1m |
| 2 Oct 2024 | Intelligent Transport System - AWARD | SUFFOLK COUNTY COUNCIL | Swarco UK & Ireland Ltd (Formally… | £20.0m |
| 27 May 2025 | Lakenheath PS - New PS & Pre-SchoolEast of England | SUFFOLK COUNTY COUNCIL | Pentaco Construction | £11.9m |
| 21 Jan 2025 | Further competition for up 17 Medium Pumping Appliances | SUFFOLK COUNTY COUNCIL | Emergency One (UK) Ltd | £5.8m |
| 1 Jun 2025 | HealthTrust Europe HTE-011233. ESEE ICT 2024 Provision of OEM Hardware & SoftwareEast of England | SUFFOLK COUNTY COUNCIL | Dell Corporation Limited | £3.0m |
Everything Suffolk County Council has awarded →
Other contracts won by this supplier
33 awards on file, worth £5.6m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 31 Mar 2026 | PAHT - ITSM Software Project | The Princess Alexandra Hospital NHS Trust | Freshworks Inc. | £574k |
| 4 Dec 2025 | Service Management Tool - Support HubsEngland | British Transport Police | Freshworks Inc | £479k |
| 30 Mar 2026 | Workforce, Training and Education IT Service DeskEngland | NHS England | Freshworks Inc. | £371k |
| 28 Nov 2024 | Provision of an IT Service Management ITSM | Cabinet Office | Freshworks Inc. | £361k |
| 24 Nov 2025 | Contract Award for Freshworks ITSM Software | Royal Borough of Kensington and Chelsea | Freshworks Inc | £340k |