WSFT - Health Records - Patient Communication & Engagement Solutions
West Suffolk NHS Foundation Trust · awarded 12 November 2025 · delivered in East of England
£700k
Award value
£700,000
1
Supplier
Recorded as a large business
31 Oct 2026
Runs until
from 1 Jul 2025
Who
| Buyer | West Suffolk NHS Foundation Trust Bury St Edmunds |
|---|---|
| Supplier |
Synertec Limited |
| Category | services |
| Classification | Electronic message services CPV 64216100 |
| Notice published | 13 July 2026 |
What it is for
A patient communications and engagement service used by the Trust to generate, manage and distribute patient correspondence through digital and physical communication channels. The service supports the delivery of appointment notifications, patient letters, reminders and other healthcare-related communications, helping the Trust improve patient engagement.
Read the original award notice on Contracts Finder →
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173 awards on file, worth £79.4m.
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|---|---|---|---|---|
| 29 May 2024 | Contract AwardEast of England | West Suffolk NHS Foundation Trust | ORACLE CORPORATION UK LIMITED | £25.7m |
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| 4 Nov 2025 | WSFT - Managed Service - Estates - Laundry & Linen | West Suffolk NHS Foundation Trust | SYNERGY HEALTH MANAGED SERVICES LIMITED | £2.8m |
| 13 Jan 2026 | WSFT - IT - Microsoft Enterprise Agreement Licenses | West Suffolk NHS Foundation Trust | BYTES SOFTWARE SERVICES LIMITED | £2.2m |
Everything West Suffolk NHS Foundation Trust has awarded →
Other contracts won by this supplier
9 awards on file, worth £38.0m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 28 Mar 2023 | Hybrid MailerEngland | NHS England | Synertec Limited | £28.1m |
| 16 Oct 2025 | Child Health Information Service Hybrid Mailing Solutions 25-28South West | NHS SOUTH, CENTRAL AND WEST COMMISSIONING… | Synertec Ltd | £6.6m |
| 23 Dec 2024 | 1711 - Contract for the Provision of Hybrid Mailing Solution to NHS SCW 24-25South West | NHS SOUTH, CENTRAL AND WEST COMMISSIONING… | Synertec Limited | £1.4m |
| 12 Nov 2025 | WSFT - Health Records - Patient Communication & Engagement SolutionsEast of England | West Suffolk NHS Foundation Trust | Synertec Limited | £700k |
| 1 Dec 2024 | Provision of Postal Goods and/or Services for Somerset COuncil | SOMERSET COUNCIL | Synertec Ltd | £500k |