Contact Centre as a Service - Product
STUDENT LOANS COMPANY LIMITED · awarded 28 April 2026
£5.5m
Award value
£5,532,977
1
Supplier
Recorded as a large business
14 Jun 2029
Runs until
from 15 Jun 2026
Who
| Buyer | STUDENT LOANS COMPANY LIMITED GLASGOW |
|---|---|
| Supplier |
Softcat plc |
| Category | services |
| Classification | Communication software package CPV 48510000 |
| Notice published | 7 July 2026 |
What it is for
SLC has procured a new Contact Centre as a Service - Product. This procurement was a competitive call-off from GCA RM6116 Network Services 3 Lot 4C. Contract has a 36 month initial term, with 2 x 12 month extension options. Pricing is consumption based. Value of this notice is the total contract value including extension options.
Read the original award notice on Contracts Finder →
Other contracts from this buyer
98 awards on file, worth £202.5m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 17 Dec 2024 | GB-Glasgow: Contact Centre Services | Student Loans Company | Teleperformance Limited | £82.6m |
| 16 Apr 2024 | GB-Glasgow: Lifelong Learning Entitlement (LLE) Systems Integrator ServicesScotland | Student Loans Company | Price Waterhouse Coopers LLP | £18.1m |
| 18 Feb 2025 | Microsoft Enterprise Agreement | STUDENT LOANS COMPANY LIMITED | Bytes Software Services Ltd | £13.6m |
| 29 Jun 2021 | Network infrastructure, associated devices & licences | STUDENT LOANS COMPANY LIMITED | Exponentiale Ltd | £12.2m |
| 28 Apr 2026 | Contact Centre as a Service - Product | STUDENT LOANS COMPANY LIMITED | Softcat plc | £5.5m |
Everything STUDENT LOANS COMPANY LIMITED has awarded →
Other contracts won by this supplier
1082 awards on file, worth £7.2bn.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 7 Nov 2025 | Digital Workplace Solutions 2 | N H S Shared Business Services | Amicus ITS Ltd +43 | £2.5bn |
| 1 Apr 2025 | Tech Devices - LINK4 | Leeds and York Partnership NHS Foundation… | Sync (A Trading Name of GBM Digital… +26 | £1.5bn |
| 5 Mar 2025 | YPO - 001229 Network Connectivity and Telecommunication Solutions II | YPO | 4net Technologies Ltd +39 | £750.0m |
| 21 Mar 2025 | Cloud Service Delivery Partner (CSDP)England | NHS England | SOFTCAT PLC | £440.0m |
| 21 Mar 2025 | Cloud Service Delivery Partner (CSDP)England | NHS England | SOFTCAT PLC | £440.0m |