Debt Resolution Services - Communication software, data analytics and the further development of A.I. automations
LONDON BOROUGH OF NEWHAM · awarded 16 June 2026
£140k
Award value
£140,000
1
Supplier
Recorded as a small or medium-sized business
30 Jun 2027
Runs until
from 18 Jun 2026
Who
| Buyer | LONDON BOROUGH OF NEWHAM LONDON |
|---|---|
| Supplier |
Telsolutions Ltd |
| Category | services |
| Classification | Software package and information systems CPV 48000000 |
| Notice published | 19 June 2026 |
What it is for
The provision of cloud-based communication software, data analytics and the continuing development of A.I. automations used by oneSource Debt Recovery Services (OSDRS) to maximise the collection of debt owed to the Council. The software provides the functionality of the OSDRS customer-facing website enforcement.onesource.co.uk and supports the operation of the customer call-centre. Award via GCA LVPS Framework RM6237
Read the original award notice on Contracts Finder →
Other contracts from this buyer
40 awards on file, worth £192.1m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 30 Jan 2026 | Highways Works Contract 2026 | LONDON BOROUGH OF NEWHAM | Marlborough Highways +1 | £150.0m |
| 28 Apr 2026 | London Borough of Newham - supply and install of fire doors in tenanted properties.…London | LONDON BOROUGH OF NEWHAM | Gerda Security Products Ltd | £20.5m |
| 19 May 2026 | London Borough of Newham - supply and install of fire doors in tenanted properties.…London | LONDON BOROUGH OF NEWHAM | HLS McConnell Ltd | £10.3m |
| 25 Apr 2024 | Provision of Paperless Permits | LONDON BOROUGH OF NEWHAM | Chipside Ltd | £1.5m |
| 23 Nov 2023 | Construction Related Multi-Disciplinary Services - Architectural and related services | London Borough of Newham | Bell Phillips Architects | £1.0m |
Everything LONDON BOROUGH OF NEWHAM has awarded →
Other contracts won by this supplier
5 awards on file, worth £229k.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 16 Jun 2026 | Debt Resolution Services - Communication software, data analytics and the further… | LONDON BOROUGH OF NEWHAM | Telsolutions Ltd | £140k |
| 30 Jan 2025 | Digital debt recovery and other correspondenceEast Midlands | West Northamptonshire Council | TelSolutions | £46k |
| 24 Aug 2024 | Telsolutions Treble Touch CampaignNorth West | HALTON BOROUGH COUNCIL | Telsolutions Limited | £36k |
| 30 Oct 2024 | Digital debt recovery and other correspondenceEast Midlands | West Northamptonshire Council | TelSolutions | £6,340 |
| 20 Feb 2025 | 098-BK-24 Automated Messaging Service - AWARDEast of England | Breckland District Council | Telsolutions Ltd |