Provision of Customer Experience Platform
Government Commercial Agency · awarded 30 May 2023
£1.3m
Award value
£1,291,892
1
Supplier
Recorded as a large business
29 May 2027
Runs until
from 30 May 2023
Who
| Buyer | Government Commercial Agency Liverpool |
|---|---|
| Supplier |
Qualtrics, LLC |
| Category | services |
| Classification | IT software package CPV 48517000 |
| Notice published | 23 June 2026 |
What it is for
A SaaS Customer Experience platform to measure and research customer satisfaction for the services we operate. This includes capabilities to collaboratively build and host surveys with an extensive range of question types, conduct digital user experience testing and to analyse, report and share insights including dynamic dashboards. This also includes capabilities to integrate survey data from other sources
Read the original award notice on Contracts Finder →
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|---|---|---|---|---|
| 21 Apr 2023 | Offsite Construction Solutions - Lots 1, 2, 3 & 4 extension | Government Commercial Agency | — | £9.5bn |
| 1 Oct 2021 | Construction Professional Services | Government Commercial Agency | — | £1.7bn |
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| 6 Oct 2021 | Tail Spend Solution | Government Commercial Agency | — | £1.0bn |
| 27 Jul 2021 | Estate Management Services Lot 1 Modification | Government Commercial Agency | — | £500.0m |
Everything Government Commercial Agency has awarded →
Other contracts won by this supplier
11 awards on file, worth £4.9m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 27 Feb 2020 | Civil Service People Survey | Crown Commercial Service | Qualtrics, LLC | £2.9m |
| 30 May 2023 | Provision of Customer Experience Platform | Government Commercial Agency | Qualtrics, LLC | £1.3m |
| 24 May 2024 | WP2207- Government Research Platform | Government Digital Service | Qualtrics LLC | £186k |
| 26 Jun 2024 | Qualtrics Module Evaluation Solution | THE UNIVERSITY OF BIRMINGHAM | Qualtrics LLC | £168k |
| 27 Feb 2024 | Provision of Survey Software | Crown Commercial Service | Qualtrics, LLC | £114k |