Lifeline, Lone Worker and Out of Hours Call Monitoring Services

Staffordshire County Council · awarded 26 May 2026 · delivered in West Midlands

Who

Buyer	Staffordshire County Council STAFFORD
Supplier	Redditch Borough Council T/A NEW Lifeline
Category	services
Classification	Health and social work services CPV 85000000
Notice published	28 May 2026

What it is for

Cannock Chase District Council (CCDC) has run a Further Competition via ESPO framework agreement no. 203_25 Technology enabled care (Telecare) products and associated services under Lot 1.1. CCDC has awarded a supplier to assist the Council in the provision of a Telecare Alarm Service, which includes a 24-hour monitoring service for sheltered housing schemes and Council housing. The Supplier will also provide out-of-hours telephone call answering and lone working monitoring services. The Council manage approximately 5,000 mixture social housing dwellings - ranging from 1-3 bed flats, 1- 3 bed bungalows, 2-4 bed houses and 4 Independent Living schemes across the District of Cannock Chases in a geographical area of a 10 mile radius across the towns. Council tenants who met criteria for a social alarm are offered a basic telecare device.

Read the original award notice on Contracts Finder →

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333 awards on file, worth £316.2m.

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Other contracts won by this supplier

1 award on file, worth £288k.

Everything Redditch Borough Council T/A NEW Lifeline has won →