Front end speech recognition - Community

East Sussex Healthcare NHS Trust · awarded 24 March 2026

Who

Buyer	East Sussex Healthcare NHS Trust St Leonards on Sea,
Supplier	KCI Medical Limited t/a Solventum UK
Category	services
Classification	Voice recognition software package CPV 48314000
Notice published	14 April 2026

What it is for

Fluency Direct Fluency Direct is a front-end speech recognition solution that works with over 300 Electronic Patient Record systems, all driven by a single, cloud-hosted voice profile. Clinicians of any medical specialty can verbally create, edit and sign reports directly in the EPR for faster and better documentation. The clinician can use conversational speech to control many functions, including: - dictation of free-form clinical narrative, which is automatically converted to text and inserted into the relevant/selected parts of the EPR/clinical application's documentation and database structure; - hands-free control and navigation within the EPR with intuitive commands (e.g. "go to problem list" or "create new note"); - insertion of pre-defined macros, commands, and/or templates (e.g, "insert standard review of systems") with subsequent speech-driven form filling, providing a huge timesaver; - editing of documentation through voice commands followed by finalization and electronic signature. Additional information: The Order is under the SBS Framework for Digital Dictation, Speech Recognition & Outsourced Transcription Ref: SBS 10505

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