Out of Hours Call Handling
London Borough of Sutton · awarded 12 December 2025 · delivered in England
£412k
Award value
£411,600
1
Supplier
Recorded as a large business
12 Feb 2028
Runs until
from 13 Feb 2026
Who
| Buyer | London Borough of Sutton Sutton |
|---|---|
| Supplier |
Foundever GB LTD (previously Sitel UK LTD) |
| Category | services |
| Classification | Telephone-answering services CPV 79510000 |
| Notice published | 17 February 2026 |
What it is for
Contract to manage emergency out of hours calls (2 years + 1 + 1 - possible extensions)
Read the original award notice on Contracts Finder →
Other contracts from this buyer
58 awards on file, worth £65.1m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 2 Apr 2025 | Extra Care Housing Care & Support Services - London Borough of SuttonEngland | London Borough of Sutton | Absolute Care Services | £12.8m |
| 24 Jun 2024 | Therapia Lane Depot ConstructionEngland | London Borough of Sutton | Willmott Dixon Construction Limited | £9.3m |
| 3 Mar 2026 | Hard Facilities ManagementEngland | London Borough of Sutton | DMA Maintenance Ltd | £7.8m |
| 5 Dec 2023 | Short Breaks for children with disabilities and additional needs - Flexible FrameworkNorth East | London Borough of Sutton | barnardo's +21 | £5.5m |
| 24 Nov 2023 | Short Breaks for children with disabilities and additional needs - Flexible Framework | London Borough of Sutton | barnardo's +21 | £5.5m |
Everything London Borough of Sutton has awarded →
Other contracts won by this supplier
1 award on file, worth £412k.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 12 Dec 2025 | Out of Hours Call HandlingEngland | London Borough of Sutton | Foundever GB LTD (previously Sitel UK… | £412k |
Everything Foundever GB LTD (previously Sitel UK LTD) has won →