TOPdesk Cloud Software
Aston University · awarded 1 October 2025 · delivered in West Midlands
£127k
Award value
£127,182
1
Supplier
Recorded as a large business
31 Oct 2027
Runs until
from 1 Nov 2025
Who
| Buyer | Aston University BIRMINGHAM |
|---|---|
| Supplier |
TOPdesk UK Limited |
| Category | services |
| Classification | IT services: consulting, software development, Internet and support CPV 72000000 |
| Notice published | 5 January 2026 |
What it is for
270 Licensed Operators on the TOPdesk Engaged package, for a 2-year contract term, including Ebbot Live Chat & AI Chatbot
Read the original award notice on Contracts Finder →
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70 awards on file, worth £80.6m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 27 Sep 2024 | 1011 - Further Competition for Audio-Visual Design, Supply, Installation and Support… | Aston University | proAV Limited | £17.0m |
| 22 Apr 2026 | Travel Management Services III | ASTON UNIVERSITY | PERK UK Ltd | £8.0m |
| 18 Mar 2025 | 690 - Estates Consultancy Framework 2024 | Aston University | Ridge and Partners LLP +12 | £7.9m |
| 26 Jan 2026 | Phase 1B - Refurbishment Works at 10 Woodcock Street | ASTON UNIVERSITY | Willmott Dixon Interiors Limited | £7.3m |
| 28 Aug 2024 | Electrical Services Framework | Aston University | Midland Fire Security Services Ltd | £5.0m |
Everything Aston University has awarded →
Other contracts won by this supplier
5 awards on file, worth £423k.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 1 Oct 2025 | TOPdesk Cloud SoftwareWest Midlands | Aston University | TOPdesk UK Limited | £127k |
| 29 Jun 2026 | Provision of an IT Service Management (ITSM) system for SCW 2026 | NHS SOUTH, CENTRAL AND WEST COMMISSIONING… | TOPdesk UK Limited | £127k |
| 24 Dec 2025 | DCH Service Desk System | Dorset County Hospital NHS Foundation Trust | TOPDESK UK LIMITED | £73k |
| 30 Jan 2025 | Provision of ITSM Solution | COMPETITION AND MARKETS AUTHORITY | TOPDESK UK LIMITED | £48k |
| 28 Mar 2025 | GB-Norwich: IT Service ManagementEast of England | Flagship Housing Group | TOPdesk UK Limited | £48k |