Social media analytics and listening
National Audit Office · awarded 1 December 2025
Who
| Buyer | National Audit Office LONDON |
|---|---|
| Supplier |
Fenix Media Limited T/A Pulsar |
| Category | services |
| Classification | Advertising and marketing services CPV 79340000 |
| Notice published | 15 December 2025 |
What it is for
The National Audit Office (NAO) has awarded a contract to Fenix Media Limited T/A Pulsar via the Crown Commercial Service's G-Cloud 14 framework. The supplier will provide NAO with social listening (using Trac) and social analytics (using Core) service. The contract will commence on Friday, 12 December 2025, with an initial term of one year, ending on Friday, 11 December 2026. There are two optional 12-month extensions, which could extend the contract until Monday, 11 December 2028. The estimated total contract value, inclusive of VAT, is up to £64,800 over the potential three-year duration.
Read the original award notice on Contracts Finder →
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259 awards on file, worth £98.8m.
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|---|---|---|---|---|
| 13 Feb 2026 | CPT_25_48 Microsoft Enterprise Agreement | National Audit Office | Phoenix Software Ltd | £6.6m |
| 25 Jan 2023 | GEN_22_104 Financial Instruments | National Audit Office | PricewaterhouseCoopers LLP | £6.4m |
| 25 Jan 2023 | GEN_22_104 Financial Instruments | National Audit Office | Mazars LLP | £6.4m |
| 25 Jan 2023 | GEN_22_104 Financial Instruments | National Audit Office | Ernst & Young LLP | £6.4m |
| 25 Jan 2023 | GEN_22_104 Financial Instruments | National Audit Office | Deloitte LLP | £6.4m |
Everything National Audit Office has awarded →
Other contracts won by this supplier
7 awards on file, worth £392k.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 1 Feb 2025 | Social Listening and Audience Listening ToolWest Midlands | O F W A T | Fenix Media Limited t/a Pulsar | £84k |
| 14 Jul 2025 | Provision of a News Media, Social Media Monitoring and Evaluation PlatformEngland | Office for National Statistics | FENIX MEDIA LIMITED T/A PULSAR | £69k |
| 19 Nov 2025 | Social Media Monitoring and Listening Tool 2025/26 | NHS England | Fenix Media Limited T/A Pulsar | £68k |
| 1 Dec 2025 | Social media analytics and listening | National Audit Office | Fenix Media Limited T/A Pulsar | £65k |
| 1 Oct 2024 | Judicial Office Social Media tool 2024 | Ministry of Justice | Fenix Media Limited T/A Pulsar | £55k |