Provision of Messaging and triage services for NHS North East and North Cumbria

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT · awarded 12 September 2025 · delivered in North East

£301k Award value £301,468
1 Supplier Recorded as a small or medium-sized business
31 Mar 2027 Runs until from 1 Oct 2025

Who

BuyerNHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT Eastleigh
Supplier iPlato Healthcare Limited
Categoryservices
ClassificationIT services: consulting, software development, Internet and support CPV 72000000
Notice published5 December 2025

What it is for

The contract is awarded for an initial period of 6 months - £100,489.53 exc. VAT Option to extend for up to a further 12 months - £200,979.06 exc. VAT The NHS England National Commercial and Procurement Hub supported NHS North East and North Cumbria ICB to place a new contract for the Provision of Messaging and Triage Services. NHS North East and North Cumbria ICB's requirement is for a SMS Messaging and Triage tool. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 14 Framework (RM1557.14) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 14 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to iPlato Healthcare Limited.

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