Digital Platform Including Customer Relationship Management (CRM)
Westmorland and Furness Council · awarded 3 November 2025 · delivered in England
£1.4m
Award value
£1,442,859
1
Supplier
Recorded as a large business
28 Nov 2030
Runs until
from 29 Nov 2025
Who
| Buyer | Westmorland and Furness Council Kendal |
|---|---|
| Supplier |
Netcall PLC |
| Category | services |
| Classification | IT services: consulting, software development, Internet and support CPV 72000000 |
| Notice published | 13 November 2025 |
What it is for
Implementation of a single digital platform and a customer relationship management system (CRM). The contract award was carried out through NHS SBS10175 via Direct Award. This is a contract finder award notice only.
Read the original award notice on Contracts Finder →
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|---|---|---|---|---|
| 5 Apr 2024 | Core Surfacing in Westmorland and Furness for 2024-2027 (with the option of 3 X 1 year…England | Westmorland and Furness Council | Hanson Quarry Products Europe Ltd T/A… | £60.0m |
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| 19 Jun 2025 | Road Lighting Works Contract 2025-2027England | Westmorland and Furness Council | Altitude Services Limited | £4.4m |
| 2 Jun 2026 | DPS - Property Maintenance Minor Works 2024-2028North West | WESTMORLAND AND FURNESS COUNCIL | DRW Limited +4 | £4.0m |
Everything Westmorland and Furness Council has awarded →
Other contracts won by this supplier
3 awards on file, worth £1.6m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 3 Nov 2025 | Digital Platform Including Customer Relationship Management (CRM)England | Westmorland and Furness Council | Netcall PLC | £1.4m |
| 1 Feb 2025 | GB-St Helens: Contracr Award Notice - NetcallNorth West | Torus62 Limitd | netcall | £112k |
| 25 Sep 2025 | Telephony service for Customer Service inbound and outbound calls - Rushcliffe Borough…England | Nottinghamshire County Council | Netcall | £29k |