Service Management Solution & ITSM Platform
Bath and North East Somerset Council · awarded 8 November 2025 · delivered in England
£215k
Award value
£214,790
1
Supplier
Recorded as a large business
9 Nov 2028
Runs until
from 10 Nov 2025
Who
| Buyer | Bath and North East Somerset Council Keynsham |
|---|---|
| Supplier |
Zoho Corporation Limited |
| Category | services |
| Classification | Software package and information systems CPV 48000000 |
| Notice published | 18 November 2025 |
What it is for
Provision of licences, software and implementation for a service management solution and ITSM platform
Read the original award notice on Contracts Finder →
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183 awards on file, worth £141.7m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 10 Dec 2024 | DYNAMIC PURCHASING SYSTEM - Provision of Education, Social Care and Related Passenger…South West | Bath and North East Somerset Council | 24x7 Ltd +23 | £32.0m |
| 19 Feb 2025 | Drug and Alcohol Community ServiceEngland | Bath and North East Somerset Council | Turning Point Services Ltd | £28.0m |
| 27 Aug 2024 | Catering Service for the Pump Room BathSouth West | Bath and North East Somerset Council | Searcys | £11.5m |
| 2 Apr 2025 | Pensions Administration SoftwareEngland | Bath and North East Somerset Council | Softcat plc | £6.5m |
| 1 May 2026 | Charlton House SEND School + Children's HomesEngland | Bath and North East Somerset Council | Beard | £5.2m |
Everything Bath and North East Somerset Council has awarded →
Other contracts won by this supplier
9 awards on file, worth £563k.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 8 Nov 2025 | Service Management Solution & ITSM PlatformEngland | Bath and North East Somerset Council | Zoho Corporation Limited | £215k |
| 12 Feb 2026 | Security Management Software | UK SHARED BUSINESS SERVICES LIMITED | Zoho Corporation Ltd | £93k |
| 16 Sep 2025 | Provision of Zoho Site 24x7 Monitoring Tool | Crown Commercial Service | ZOHO CORPORATION LIMITED | £71k |
| 20 Mar 2026 | Internal Events Management ToolLondon | DfTc - Department for Transport | ZOHO Corporation Limited | £50k |
| 18 Feb 2025 | GB-Swindon: UKRI-4772 Patch Manager PlusSouth East | UK Research & Innovation | Zoho Corporation Ltd | £34k |