CRM Helpdesk Software
H M REVENUE & CUSTOMS · awarded 30 September 2025
£1.6m
Award value
£1,569,600
1
Supplier
Recorded as a small or medium-sized business
16 Oct 2029
Runs until
from 16 Oct 2025
Who
| Buyer | H M REVENUE & CUSTOMS LONDON |
|---|---|
| Supplier |
Deskpro Ltd |
| Category | goods |
| Classification | Software package and information systems CPV 48000000 |
| Notice published | 23 October 2025 |
What it is for
Call of contract from G-Cloud 14 CCS framework (RM1557.14) for the provision of a Helpdesk Software Service . Contract term is 36 months with the option for an additional 12 month extension
Read the original award notice on Contracts Finder →
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381 awards on file, worth £7.2bn.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 15 Jul 2025 | Workforce Solutions | H M REVENUE & CUSTOMS | Alexander Mann Solutions Ltd (AMS) | £732.0m |
| 28 Jun 2024 | ECC 6.0 EOPS ETMP Run and Change Services | H M Revenue & Customs | Capgemini Uk Plc | £574.0m |
| 21 Nov 2024 | Facilities Management (FM) Services - East Region | H M Revenue & Customs | Mitie FM Limited | £336.0m |
| 21 Nov 2024 | Facilities Management (FM) Services - West Region | H M Revenue & Customs | SODEXO LIMITED | £321.0m |
| 19 Dec 2025 | Enterprise Tax Manage Platform (ETMP) Regeneration Software | H M REVENUE & CUSTOMS | SAP UK Ltd | £275.4m |
Everything H M REVENUE & CUSTOMS has awarded →
Other contracts won by this supplier
1 award on file, worth £1.6m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 30 Sep 2025 | CRM Helpdesk Software | H M REVENUE & CUSTOMS | Deskpro Ltd | £1.6m |