Restart Scheme Extension Customer Satisfaction Survey
Department of Works & Pensions · awarded 12 September 2025
£256k
Award value
£256,149
1
Supplier
Size not recorded
11 Sep 2027
Runs until
from 12 Sep 2025
Who
| Buyer | Department of Works & Pensions London |
|---|---|
| Supplier |
IFF Research Ltd |
| Category | services |
| Classification | Research services CPV 73110000 |
| Notice published | 10 October 2025 |
What it is for
A short survey of customer satisfaction running during the duration of the Restart Scheme extension. The survey will be conducted over a total of 8 waves between October 2025 - June 2027, achieving a minimum response rate of 503 per Contract Package Area (CPA) per quarter, and reducing in the second year in line with the forecasted reduced Restart caseload, totalling approximately 46,000 responses over the 8 waves.
Read the original award notice on Contracts Finder →
Other contracts from this buyer
2 awards on file, worth £512k.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 12 Sep 2025 | Restart Scheme Extension Customer Satisfaction Survey | Department of Works & Pensions | IFF Research Ltd | £256k |
| 12 Sep 2025 | Restart Scheme Extension Customer Satisfaction Survey | Department of Works & Pensions | IFF Research Ltd | £256k |
Everything Department of Works & Pensions has awarded →
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71 awards on file, worth £39.2m.
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|---|---|---|---|---|
| 11 Jun 2026 | Employer Skills Survey 2026/2028 (con_31795) | Department for Education | IFF Research | £10.4m |
| 16 Jan 2026 | Transformation and Service Modernisation Programme Research Call Off | IFF Research | IFF Research Ltd. | £3.2m |
| 9 Jan 2026 | Transformation and Service Modernisation Programme Research Call Off | IFF Research | IFF Research Ltd. | £3.2m |
| 28 Nov 2025 | Transformation and Service Modernisation Programme Research Call Off | IFF Research | IFF Research Ltd. | £3.2m |
| 11 Dec 2024 | Provision of the Annual Survey of Goods and Services | Office for National Statistics | IFF Research | £2.8m |