Agent Referred Telephone Payments Service via CCS RM1557.14 G-Cloud 14 Lot 2 Cloud Software
Southend-on-sea Borough Council · awarded 28 August 2025
£60k
Award value
£60,000
1
Supplier
Recorded as a large business
31 Aug 2028
Runs until
from 1 Sep 2025
Who
| Buyer | Southend-on-sea Borough Council SOUTHEND-ON-SEA |
|---|---|
| Supplier |
HeyCentric Limited |
| Category | services |
| Classification | Financial and insurance services CPV 66000000 |
| Notice published | 8 September 2025 |
What it is for
Southend-on-Sea City Council is looking to continue the provision of the Agent Referred Telephone Payments Solution (currently provided by HeyCentric Limited) for citizens to make payment for goods or services by telephone to Southend-on-Sea City Council. Fully PCI DSS Complaint; Fully automated payment line with customisable menu options and script, Semi-Automated payment line and Agent supported payments.
Read the original award notice on Contracts Finder →
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40 awards on file, worth £368.9m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 13 May 2025 | Award of Contract for Waste Collection, HWRC and Material Management and Street Cleansing…East of England | Southend-on-sea Borough Council | SUEZ RECYCLING AND RECOVERY UK LTD | £360.0m |
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| 7 Apr 2025 | Provision of Water, Waste and Ancillary Services via CCS Framework: RM6306 Water,…East of England | Southend-on-sea Borough Council | Water Plus Limited | £1.3m |
| 30 Jan 2026 | AI & Data Apprenticeships | Southend-on-sea Borough Council | Multiverse Group Limited | £714k |
| 13 Jan 2025 | ICT Hardware - (Laptops) | Southend-on-sea Borough Council | Probrand Ltd | £587k |
Everything Southend-on-sea Borough Council has awarded →
Other contracts won by this supplier
4 awards on file, worth £1.1m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 20 May 2026 | Income Manager solution and support | Royal Borough of Kensington and Chelsea | Heycentric Limited | £880k |
| 23 Sep 2024 | NUNCON - Income Management SystemWest Midlands | Nuneaton & Bedworth Borough Council | HeyCentric Limited | £140k |
| 28 Aug 2025 | Agent Referred Telephone Payments Service via CCS RM1557.14 G-Cloud 14 Lot 2 Cloud… | Southend-on-sea Borough Council | HeyCentric Limited | £60k |
| 12 Nov 2024 | Income Management Implementation (CWC24143)West Midlands | Wolverhampton City Council | HeyCentric Limited | £40k |