CO0321 End User Devices and Associated Services

Essex County Council · awarded 22 June 2025 · delivered in England

Who

Buyer	Essex County Council Chelmsford
Supplier	CDW Limited
Category	services
Classification	Office and computing machinery, equipment and supplies except furniture and software packages CPV 30000000
Notice published	14 August 2025

What it is for

Call-off via a further competition under Crown Commercial Services RM6098 Technology Products and Associated Services 2 Framework Agreement, Lot 2 Hardware, for the provision of End User Devices (EUD) and Associated Services. The contract will be for an initial 4-year period with an option to extend for two further 12 months periods (4+1+1). The Supplier is to provide End User Devices as defined by the Council throughout the life of the contract. This will support the various worker profiles/styles of employees within the organisation. The Supplier is to provide an extensive and wide range of multi manufacturer enterprise/business grade EUDs and associated services including: • EUDs including desktops, laptops, tablets, smart phones and any other hardware that an end user can use to interact with their data and applications; • Product Asset Management including asset tagging, identification, utilisation reporting, addition, change and removal of assets into asset management systems via CSV or similar; • Product/Infrastructure Management Services including break fix, repair and upgrades; • Buy Back service that includes secure disposal, data wiping, refurbishing, remanufacturing and/or recycling of Hardware; and • Logistics, stock and warehousing solutions including delivery to end users. Total value of awarded contract is maximum spend for definitive period of 4 years. Estimated minimum spend for definitive period of 4 years is £3,700,000 based on minimum order quantities.

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