Provision of Level 2 Customer Service Practitioner ST0072, Level 3 Customer Service Specialist ST0071 and Level 3 Business Administrator ST0070 to DWP employees
Department for Work and Pensions · awarded 8 July 2025
£4.5m
Award value
£4,458,500
1
Supplier
Recorded as a small or medium-sized business
13 Apr 2029
Runs until
from 14 Jul 2025
Who
| Buyer | Department for Work and Pensions London |
|---|---|
| Supplier |
MBKB Ltd |
| Category | services |
| Classification | Staff training services CPV 80511000 |
| Notice published | 24 July 2025 |
What it is for
Provision of Level 2 Customer Service Practitioner ST0072, Level 3 Customer Service Specialist ST0071 and Level 3 Business Administrator ST0070 to DWP employees
Read the original award notice on Contracts Finder →
Other contracts from this buyer
471 awards on file, worth £17.6bn.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 19 Sep 2023 | Functional Assessment Service (FAS) 2024 [modification of contract only] | Department For Work and Pensions | MAXIMUS UK SERVICES LIMITED +3 | £2.8bn |
| 19 Sep 2023 | Functional Assessment Service (FAS) 2024 [modification of contract only] | Department For Work and Pensions | MAXIMUS UK SERVICES LIMITED +3 | £2.8bn |
| 26 Apr 2021 | Restart SchemeNorth East | Department for Work and Pensions | Serco Ltd +7 | £2.6bn |
| 26 Apr 2001 | Restart Scheme (Updated)England | Department For Work and Pensions | Serco Ltd +7 | £2.6bn |
| 23 Aug 2024 | DWP Estates Workplace Services Total Facilities Management | Department for Work and Pensions | ISS Mediclean Ltd | £1.4bn |
Everything Department for Work and Pensions has awarded →
Other contracts won by this supplier
20 awards on file, worth £8.4m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 8 Jul 2025 | Provision of Level 2 Customer Service Practitioner ST0072, Level 3 Customer Service… | Department for Work and Pensions | MBKB Ltd | £4.5m |
| 9 Jun 2025 | Apprenticeship Direct Award - (Human Resources and Learning)North West | Home Office | MBKB Limited | £1.1m |
| 14 Aug 2023 | RMCV 039 - Apprenticeship Levy Training Provider Dynamic Purchasing SystemWest Midlands | Shropshire Council | Riverside Training +11 | £469k |
| 4 Nov 2025 | Level 7 Senior Leadership Apprenticeship - ST0480Scotland | Department for Work and Pensions | MBKB Ltd | £308k |
| 4 Nov 2025 | Level 7 Senior Leadership Apprenticeship - ST0480Scotland | Department for Work and Pensions | MBKB Ltd | £308k |