CRM - Replacement Contract
FCA · awarded 4 July 2025 · delivered in London
£32.0m
Award value
£32,027,381
1
Supplier
Size not recorded
20 Jul 2030
Runs until
from 21 Jul 2025
Who
| Buyer | FCA London |
|---|---|
| Supplier |
Salesforce UK Limited |
| Category | services |
| Classification | Customer Relation Management software package CPV 48445000 |
| Notice published | 8 July 2025 |
What it is for
CRM contract for an initial term of five years with a further five years potential extension
Read the original award notice on Contracts Finder →
Other contracts from this buyer
144 awards on file, worth £264.5m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 28 Nov 2025 | UCD and Engineering capability provisionLondon | FCA | Hippo Digital Ltd +1 | £51.4m |
| 28 Nov 2025 | Market Intelligence & Enforcements & Market Data Processing Platform March25London | FCA | COGNIZANT WORLDWIDE LIMITED | £47.0m |
| 4 Jul 2025 | CRM - Replacement ContractLondon | FCA | Salesforce UK Limited | £32.0m |
| 3 Mar 2025 | FCA Legal Services FrameworkLondon | FCA | DENTONS UK AND MIDDLE EAST LLP +13 | £20.0m |
| 13 Jun 2025 | Data & Analytics Product Group DevSecOps SupportLondon | FCA | COGNIZANT WORLDWIDE LIMITED | £18.5m |
Other contracts won by this supplier
8 awards on file, worth £39.0m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 4 Jul 2025 | CRM - Replacement ContractLondon | FCA | Salesforce UK Limited | £32.0m |
| 28 Apr 2026 | Various Salesforce License's | British Business Bank | Salesforce UK Limited | £3.6m |
| 23 Jun 2026 | Consular Salesforce Licences | Foreign Commonwealth and Development Office | Salesforce UK Limited | £2.9m |
| 26 Nov 2024 | CPT_24_14 Salesforce Backup services | National Audit Office | Salesforce UK Ltd | £283k |
| 29 Jul 2024 | 25-STF-01North West | University of Cumbria | SALESFORCE UK LIMITED | £116k |