User Led Organisation

Isle of Wight Council · awarded 12 February 2024

Who

Buyer	Isle of Wight Council Newport
Supplier	Help and Care
Category	services
Classification	Social work and related services CPV 85300000
Notice published	24 June 2025

What it is for

User Led Organisations are involved in a wide range of activities, but their primary purpose is to ensure that people who use services and their carers have a voice regarding the services they use under The Care Act 2015. The organisation should be driven by the initiative, demand and lived experience of the people that use it. \r The Authority is seeking to develop a partnership with a provider that: \r Has experience of providing a range of provision with a deep understanding of the needs of adults with social care needs which includes older people (including those with dementia), people with learning disabilities and/or autism, (including those with high and complex needs), people with physical disabilities, people with mental health problems. This will include access to significant expertise, and knowledge of evidence informed best practice.\r Is a reputable, responsive, and responsible employer committed to recruiting and training staff and (where appropriate) service users.\r Can provide services at locations around the island including with hard-to-reach groups.\r Is financially sustainable with robust governance and assurance arrangements\r Works jointly with other organisations and partners.\r \r The User Led Organisation will treat all individuals with dignity and respect and will identify the individual needs and strengths of the people it supports. The organisation will provide a level of support which is appropriate to the needs of the individual and ensure that service users are empowered to increase their confidence and independence. The organisation must also be able to demonstrate that people are effectively supported to play a full and active role in key decision-making. The organisation will\r a) Support service users holistic wellbeing through…

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