Customer Transactional Surveys 2025
WEST KENT HOUSING ASSOCIATION · awarded 28 March 2025
£82k
Award value
£81,755
1
Supplier
Recorded as a small or medium-sized business
30 Jun 2027
Runs until
from 1 Jul 2025
Who
| Buyer | WEST KENT HOUSING ASSOCIATION SEVENOAKS |
|---|---|
| Supplier |
Acuity Research & Practice Ltd |
| Category | services |
| Classification | Customer satisfaction survey CPV 79342311 |
| Notice published | 16 June 2025 |
What it is for
*This is for information only, as the contract has been awarded* The scope of services will include: • Sending surveys for a number of transactional services by SMS, email and CATI • Provision of an interactive online dashboard to monitor responses in real time • Sentiment and key driver analysis The full details of the services are set out in the specification.
Read the original award notice on Contracts Finder →
Other contracts from this buyer
50 awards on file, worth £24.5m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 26 Sep 2024 | Contractor for Design and Build of New Homes | WEST KENT HOUSING ASSOCIATION | WW Martin Ltd | £6.3m |
| 24 Apr 2025 | Contractor for Retrofit Works to Existing Housing Stock | WEST KENT HOUSING ASSOCIATION | Fortem Solutions Limited | £5.7m |
| 11 Jun 2025 | Contractor for Design and Build of New Homes | WEST KENT HOUSING ASSOCIATION | JENNER (CONTRACTORS) LIMITED | £4.5m |
| 9 Dec 2024 | Catering Services to Extra Care Schemes | WEST KENT HOUSING ASSOCIATION | ABM Catering Limited | £1.9m |
| 10 Sep 2025 | Leasing of Fleet Vehicles 2026-31 | WEST KENT HOUSING ASSOCIATION | LEASEPLAN UK LTD | £1.0m |
Everything WEST KENT HOUSING ASSOCIATION has awarded →
Other contracts won by this supplier
16 awards on file, worth £988k.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 12 May 2025 | Provision of Customer Research PartnerNorth West | BIP SOLUTIONS LIMITED | Acuity Research & Practice Ltd | £220k |
| 31 Mar 2025 | Resident perception/satisfaction surveysEngland | London Borough of Lewisham | Acuity Research & Practice Ltd | £216k |
| 6 Dec 2024 | P2223 Tenant Satisfaction Measures Surveys - AWARDWest Midlands | Birmingham City Council | Acuity Research & Practice Limited | £84k |
| 28 Mar 2025 | Customer Transactional Surveys 2025 | WEST KENT HOUSING ASSOCIATION | Acuity Research & Practice Ltd | £82k |
| 13 Dec 2023 | Cambridge City Council - Tenant Perception SurveyEngland | Cambridge City Council | Acuity Research & Practice | £75k |