PR2253 - Digital Ombudsman
Parliamentary and Health Service Ombudsman · awarded 21 May 2025
£4.5m
Award value
£4,500,000
1
Supplier
Recorded as a small or medium-sized business
9 Jun 2027
Runs until
from 10 Jun 2025
Who
| Buyer | Parliamentary and Health Service Ombudsman Manchester |
|---|---|
| Supplier |
Reply Limited |
| Category | services |
| Classification | Software programming and consultancy services CPV 72200000 |
| Notice published | 11 June 2025 |
What it is for
The Digital Ombudsman Contract to enhance the casework system by using digital technologies. PHSO will work with a chosen Digital Partner over the duration of the contract.
Read the original award notice on Contracts Finder →
Other contracts from this buyer
68 awards on file, worth £11.9m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 21 May 2025 | PR2253 - Digital Ombudsman | Parliamentary and Health Service Ombudsman | Reply Limited | £4.5m |
| 28 Oct 2024 | PR2225 - Provision of Microsoft Enterprise Agreement and Associated LicensesNorth East | Parliamentary and Health Service Ombudsman | Insight Direct (UK) Ltd | £1.6m |
| 28 Oct 2024 | PR2225 - Provision of Microsoft Enterprise Agreement and Associated Licenses | Parliamentary and Health Service Ombudsman | Insight Direct (UK) Ltd | £1.3m |
| 23 Apr 2026 | PR2279 - Cleaning ServicesEngland | Parliamentary and Health Service Ombudsman | Churchill Group | £416k |
| 14 Aug 2025 | PR2267 - Laptop Device Refresh | Parliamentary and Health Service Ombudsman | Pure Data Solutions T/a Tieva | £246k |
Everything Parliamentary and Health Service Ombudsman has awarded →
Other contracts won by this supplier
8 awards on file, worth £850.9m.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 26 Jan 2024 | Consultancy and Advisory Services for Health | N H S Shared Business Services | Drees & Sommer UK Limited +162 | £500.0m |
| 4 Nov 2025 | 664_25 Consultancy Services | Espo | 31TEN CONSULTING LIMITED +279 | £320.0m |
| 15 Jul 2023 | Resolution Procurement Framework Agreement 2023England | BANK OF ENGLAND | KROLL (U.K.) LIMITED +18 | £20.0m |
| 21 May 2025 | PR2253 - Digital Ombudsman | Parliamentary and Health Service Ombudsman | Reply Limited | £4.5m |
| 18 Feb 2026 | Technical Change Partner | NHS Blood and Transplant | REPLY LIMITED | £3.9m |