Improving Customer Experience: Connect Simplify, Improve Services
Department for Education · awarded 21 May 2025 · delivered in West Midlands
Who
| Buyer | Department for Education Darlington |
|---|---|
| Supplier |
Hippo Digital Ltd |
| Category | services |
| Classification | Information technology services CPV 72222300 |
| Notice published | 3 June 2025 |
What it is for
The Department for Education is responsible for children's services and education, including early years, schools, higher and further education policy, apprenticeships and wider skills in England. We are the department for opportunity. We work to deliver better life chances for all - breaking the link between background and success. We do this by protecting children and ensuring the delivery of higher standards of education, training and care. We create opportunities for children and learners to achieve and thrive today, so they have the freedom to succeed and flourish tomorrow, strengthening our society, powering our economy and enabling equality. The Customer Experience and Design Division sits within the Customer Experience and Digital Directorate within DfE's Operations and Infrastructure Group. We partner with teams across DfE to champion user needs and connect, improve and simplify DfE's digital services, websites and online information. We are looking to procure a supplier to work with our Civil Servant staff, in blended and multi-disciplinary teams, to design and build user-centred digital services, websites and online information. The supplier will be working on multiple projects that form a programme of works and meet Government and DfE standards. The teams will be delivering projects at Discovery, Alpha and Beta stages.
Read the original award notice on Contracts Finder →
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| 13 Dec 2024 | con_26350, con_26351, con_26352 & con_26353 Award of Framework Agreement for the…North East | Department for Education | UCL Consultants Ltd +3 | £250.0m |
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| 31 Jan 2025 | Media Buying - Crown Commercial Services Call-Off for DfE 2025/26 - con_26539 | Department for Education | Manning Gottlieb OMD | £90.7m |
| 3 Apr 2025 | Call off agreement of the RM6288 Workforce Solution framework | Department for Education | Alexander Mann Solutions Ltd | £72.0m |
| 18 Dec 2025 | Wales High School - Main Works (con_29682)North East | Department for Education | BAM Construction Ltd | £71.8m |
Everything Department for Education has awarded →
Other contracts won by this supplier
33 awards on file, worth £1.2bn.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 15 Jan 2021 | Digital Capability for Health | Crown Commercial Service | ACCENTURE (UK) LIMITED +11 | £800.0m |
| 28 Nov 2025 | UCD and Engineering capability provisionLondon | FCA | Hippo Digital Ltd +1 | £51.4m |
| 31 Mar 2026 | Demographics and GP Registration | NHS England | HIPPO DIGITAL LIMITED | £40.4m |
| 31 Mar 2026 | Demographics and GP Registration | NHS England | HIPPO DIGITAL LIMITED | £40.4m |
| 31 Mar 2026 | Demographics and GP Registration | NHS England | HIPPO DIGITAL LIMITED | £40.4m |