Problem Debt Customer Engagement
Folkestone and Hythe District Council · awarded 31 July 2024 · delivered in South East
£40k
Award value
£40,000
1
Supplier
Recorded as a large business
9 Sep 2025
Runs until
from 10 Sep 2024
Who
| Buyer | Folkestone and Hythe District Council Folkestone |
|---|---|
| Supplier |
SIGMA CONNECTED LTD |
| Category | services |
| Classification | Collection agency services CPV 79940000 |
| Notice published | 20 May 2025 |
What it is for
ReachOut takes a holistic approach to supporting residents, helping them to resolve all their bills, guiding residents to support for their physical, mental and financial wellbeing. Calling residents over a two week contact strategy, ReachOut promote the support available directly from FHDC, increasing engagement with the council and the uptake of support. This also aims to drive down Council debt and prevent vulnerable households being passed through to enforcement.
Read the original award notice on Contracts Finder →
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|---|---|---|---|---|
| 27 Feb 2025 | Responsive Repairs, Void Refurbishment, and Planned Works 2025-35South East | Folkestone and Hythe District Council | Mears Limited | £60.0m |
| 26 Sep 2024 | Supply and Maintenance of Passenger Shelters 2024-34South East | Folkestone and Hythe District Council | Clear Channel UK Ltd | £5.5m |
| 3 Apr 2024 | Supply of Electricity 2024-28South East | Folkestone and Hythe District Council | NPOWER COMMERCIAL GAS LIMITED | £3.7m |
| 30 Jan 2025 | The Provision of Communal Mechanical & Electrical WorksEngland | Folkestone and Hythe District Council | NRT Group (registered as NRT Building… | £3.5m |
| 20 Jan 2025 | Electrical Installation Condition Reports (EICR) for Social HousingEngland | Folkestone and Hythe District Council | NRT Group (registered as NRT Building… | £3.0m |
Everything Folkestone and Hythe District Council has awarded →
Other contracts won by this supplier
1 award on file, worth £40k.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 31 Jul 2024 | Problem Debt Customer EngagementSouth East | Folkestone and Hythe District Council | SIGMA CONNECTED LTD | £40k |