Provision of Audit for Drivers Medical

DVLA - Driver & Vehicle Licensing Agency · awarded 4 April 2025

Who

Buyer	DVLA - Driver & Vehicle Licensing Agency Swansea
Supplier	Forvis Mazars LLP
Category	services
Classification	Auditing services CPV 79212000
Notice published	24 April 2025

What it is for

Cabinet Office's Public Bodies Review Programme recently undertook a review of DVLA to assess: - the effectiveness of DVLA's functions and structures - its performance and governance - its accountability to customers, the department and Parliament - its capacity to deliver more efficiently, including identifying efficiency savings Following the review a report was published on 7 November 2024. Within, there was a recommendation for the DVLA Board to sponsor a targeted audit of the efficiency and efficacy of the existing Drivers Medical department (DM) processes to identify any potential for immediate customer-focused improvements. Once the audit is complete the findings are to be reported back to DVLA Executive and Non-Executive Boards in the form of a written report. The objective of the review is to ensure the existing DM process is as efficient as possible and to improve the customer experience.

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