Housing Services & Resident Engagement
Westminster City Council · awarded 7 March 2025 · delivered in London
Who
| Buyer | Westminster City Council London |
|---|---|
| Supplier |
KWEST RESEARCH LIMITED |
| Category | services |
| Classification | Survey services CPV 79311000 |
| Notice published | 23 April 2025 |
What it is for
This procurement activity relates to the appointment of an independent market research company to survey residents to provide insight on performance and satisfaction amongst social housing tenants and leaseholders in the City of Westminster. The successful supplier will be required to carries out monthly perception (including the Tenant Satisfaction Measures - TSMs) and transactional surveys and provide data on performance and satisfaction from social housing tenants and leaseholders, as well as high level insight into key/current issues. The data will be used to appraise and better understand WCC housing services performance as well as to contribute to wider reporting in the Growth, Planning and Housing directorate.
Read the original award notice on Contracts Finder →
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Everything Westminster City Council has awarded →
Other contracts won by this supplier
2 awards on file, worth £770k.
| Awarded | What for | Buyer | Supplier | Value |
|---|---|---|---|---|
| 7 Mar 2025 | Housing Services & Resident EngagementLondon | Westminster City Council | KWEST RESEARCH LIMITED | £611k |
| 23 Jul 2024 | Tenant Leaseholder SurveyEngland | London Borough of Hackney | Kwest Research Ltd. | £159k |